In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I always carry insurance for my trips and never had to use it until this trip. I had to take 2 different planes back home and the 1st one was delayed therefore I missed the 2nd one. I had to stay until the next day to get flight home. I called insurance to make a claim. They told me I have to file paperwork and get all receipts to submit to insurance. With everything that went wrong for me, I'm lucky I didn't lose my luggage. I was under the impression that the insurance grants you $150 per day up to 6 days for the trouble I went through. Next time I'll just keep my money and use it if needed.
Dolores D. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. We did reach out to Nationwide who advised us that you did call to file a claim because you were delayed leaving Cancun so you missed your flight. Since you did not incur any loss, Nationwide advised you that there would be no reimbursement under Travel Delay. The 150 USD is not a flat payment but is meant to reimburse you for Covered Expenses including:
"(a) Any reasonable additional expenses incurred;
(b) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
(c) A one-way Economy Fare to return You to Your originally scheduled return destination."
Although you were disappointed in the Nationwide response, we hope that you will considering using them again in the future now that you understand reimbursement under Travel Delay coverage.
Always travel with travel insurance which I have never had to used until this cruise. On this cruise I fell off the ship and had to have 4 stitches. My disappointment with this policy is that it did not cover eye glasses. My eye glasses were severely damaged during the fall and had to be replaced. Good thing I always travel with an extra pair of glasses.
It only took several weeks after submitting the paperwork to get reimbursement. Was able to submit electronically.
Janet B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I did file a small claim due to a ferry cancellation (weather related) in Greece which required an additional unplanned hotel night as well as missing one day of a prepaid apartment at our next destination. I probably provided more information than necessary when filing the claim but had no issue receiving compensation for my additional expenses. It is important for anyone taking travel insurance to SAVE all receipts in the event they do need to file a claim. The more documentation you have the easier it is to get compensation. Save all receipts including airline tickets, etc. until you are home and are sure you will not need to fill a claim.
Sharon C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Purchased this plan and fell ill the day before departure and was not able to travel. Completed and submitted all claim forms including a memo describing the fact that the cruise line would not provide a written cancellation confirmation. I was able to sell my reservation to someone else at the last minute (at a huge discount) and reduce the insurer's loss.
Trip cancellation coverage purchased was $4,200.00. My loss was $3,516.12. Nationwide paid a measly $517.20 !!!
William L. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
"(a) Any reasonable additional expenses incurred;
(b) An Economy Fare from the point where the You ended Your Covered Trip to a destination where You can catch up to the Covered Trip; or
(c) A one-way Economy Fare to return You to Your originally scheduled return destination."
Although you were disappointed in the Nationwide response, we hope that you will considering using them again in the future now that you understand reimbursement under Travel Delay coverage.