For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
10,985
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
Nationwide Mutual Insurance Essential
I had a change of intinerary claim with Nationwide. Per the website, it should be processed within 15 business days. I understand that there are lots of claims with whats going on in the world but I called 3 times regarding the processing of my claim since it was over the time limit. On the 3rd time, I was told that even though I downloaded all the appropriate forms and information, that noone uploaded them into the claims system. Why didn't the first 2 reps see that? Due to that error, it took about 45 days for my claim to be approved. Its a good thing I called again and spoke to a rep who took the time to look at my claim or who knows when or if I'd ever be paid. I like Nationwide. Use them on most cruises. I would use them again but I just suggest if you have a claim to stay on top of them to make sure its processed timely.
Frances G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    The Travel Insurance industry as a whole has been experiencing high call and email volume due to the concerns with the ongoing pandemic. This can result in longer than usual wait times. We are happy to hear about the outcome of your claim and appreciate your patience throughout the process.

    If you have any further questions or concerns please do not hesitate to contact our team of representatives at 800-487-4722 or by email at [email protected].
    Sep 24,2021
Nationwide Mutual Insurance Vacation Renter Protector
I didn’t have to file a claim which I’m very glad. It gave me the piece of mind that if I couldn’t go I wouldn’t lose what I paid for the trip. With COVID all around you just never know what could happen.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
It served its purpose. Thankfully we didn't have any issues that required us to file a claim.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Affordable coverage "just in case".
John E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Do have a concern - had a potential claim for delayed luggage (did not meet full criteria so was not covered), but when calling Nationwide at the number "For Filing a Claim" on the policy sent to me by InsuremyTrip (888-490-7606) the rep could find no record of my policy, and more concerning no record of me even though I have purchased more than one Nationwide policy through InsuremyTrip. The rep said she was with Trawick and that my policy # should be all numeric, but mine was alpha-numeric starting with "NWE." Because I have purchased other policies for future travel, I want to be sure that InsuremyTrip is passing along all the correct info to me and to Nationwide in the event I do have a claim on a future trip. Who can help resolve that as to why the Cust Svc # with Nationwide has no record of my policies? Thank you.
Kimberley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    InsureMyTrip.com and Nationwide are actively looking into the reason why you were misdirected upon contacting claims to prevent it from happening to other customers. Thank you for bringing it to our attention.
    Sep 30,2021
Nationwide Mutual Insurance Essential
Thankfully no claims but felt secure if something did happen and we needed this coverage.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Great insurance coverage at a great price. I have another Nationwide policy for a cruise we have booked for next year (actually rebooked multiple times due to COVID), they transferred the policy each time it was rescheduled with such ease. I will always use Nationwide through Insuremytrip.com.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
The lady who helped me buy the coverage was pleasant and listened to my needs. Fortunately I didn’t need to file a claim but I traveled more confidently knowing I was covered with
Faye S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Totally a rip off! I was told that I would not be covered if Mexico would shut down and I couldn't make my trip. I asked for my money back so I could purchase insurance with a company that would cover me and I was told No! I will never purchase anything with them again.
Michele J. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback.

    While you do have coverage if you are to contract Covid-19, any sort of government closures or shutdowns do require the Cancel For Any Reason protection. Cancel for Any Reason is a time sensitive benefit that must be purchased no later than 21 days from the first day you put any money down towards your trip. Additionally, the insurance policies are non-refundable after the policy review period. Your policy review period was 10 days following the purchase of the policy.

    If you have any further questions or concerns, please do not hesitate to contact our team of representatives by phone at 800-487-4722 or by email at [email protected]
    Sep 30,2021
The trip included a
cruise
Nationwide Mutual Insurance Prime
The only thing that I found cumbersome, and didn't particularly like, was that I could not go directly to Nationwide Mutual Insurance but had to go through Insure My Trip customer care for changes.

We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
Victoria F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. We hope you enjoyed your vacation.

    While you certainly could have reached out to Nationwide directly with the change requests, it is preferred that all policy change requests go through InsureMyTrip if you purchased with us. This allows us to properly facilitate and document your requests so we may closely monitor them.

    If you have any further questions or concerns, our team of representatives are here 7 days a week, 365 days a year. Our team can be reached by phone at 800-487-4722 or by email at [email protected].
    Sep 10,2021
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.70)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.64)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.50)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. AIG Travel
    (4.27)
  5. John Hancock Insurance Agency, Inc.
    (4.26)