In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Half way through my trip, I decided to extend my vacation. I waited on hold for a half hour before leaving a message to have someone contact me with information on what I needed to do to continue my coverage and no one ever called me back. I'd be hesitant to use this company in the future as I'm not sure if anyone would get back to me if I actually needed help. Thankfully, I had no issues on my trip and the insurance wasn't needed, but it was a bit frustrating being ignored when trying to give the company more business.
Jessica O. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Luckily I didn’t need it, but since I was going to a place where hurricanes can hit, and we had family coming from all parts of the US, we felt really secure knowing we were covered !
Kelley R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Plan coverage was very good. Could be more specific when it comes to COVID coverage and being primary instead of secondary for many of the covered benefits.
Leon S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The travel company cancelled my trip and I rebooked for 2023. The airfare was separate so I tried to get that amount back from the insurance company. It wasn't covered as this policy does not cover if a tour company cancels - apparently you must have the 'cancel for no reason' policy. Obviously will keep that in mind for next time. The airline did give me a credit so it worked out but I was lucky.
Carmelle M. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to learn you were unable to travel. Most of our travel providers are offering to transfer the unused policy to a trip in the future. We have sent you an email containing more information about this.
If you have any additional questions or concerns, please contact our team of representatives at 800-487-4722 or by email at [email protected].
My cruise was shortened by 3 nights prior to sailing. I provided the documentation and the insurance company refunded the prorated amount.
I did not need to file a claim so cannot speak to that.
M Michelle B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I chose this plan for covid-related coverages, e.g. cancel for any reason and delayed return due to a positive covid test. The cost was reasonable. Luckily we didn't need to file a claim.
Jing F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We thank you for your feedback.
We are sorry to learn you were unable to travel. Most of our travel providers are offering to transfer the unused policy to a trip in the future. We have sent you an email containing more information about this.
If you have any additional questions or concerns, please contact our team of representatives at 800-487-4722 or by email at [email protected].