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Travel Insurance Reviews Nationwide Choice Cruise

The Nationwide Choice Cruise plan is designed for travelers going on a cruise during their trip. Coverages include Trip Cancellation & Interruption, Optional Cancel for Any Reason (if eligible), Medical, Emergency Medical Evacuation, and in most states, an Itinerary Change Inconvenience benefit.

To learn more, see the Nationwide Choice Cruise product page.

Customers rated the Nationwide Mutual Insurance Company Choice Cruise plan
4.63 out of 5
851
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking time to submit a review. We are sorry to hear that your friend passed away. That was very considerate of you to assist the family with securing refunds from the travel providers.

    We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.

    Nationwide also advised that the estate of the deceased would have to request the policy refund.

    Please let us know if we can be of further assistance.
    Feb 14,2020
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Great customer service. Easy, quick & affordable.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Giving a review without having filed a claim is somewhat pointless. The purpose (for me at least) of getting insurance is to be compensated when I file a claim. After a claim is filed, that's when you find out the " True Colors" of the insurance company you chose.
Charles F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
I thankfully did not have to use the coverage on this trip, but this is the second time I have purchased the Choice Cruise plan from Nationwide, and barring any changes to the coverage in the future, I will plan to buy this coverage again for future trips that include a cruise. I like that it has some cruise-specific provisions, as well as generous coverage limits, from a company with a well-known name and good reputation in the insurance industry.
Kevin N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Great comfort having this insurance coverage.
Sandra S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Although we did not have to file any claim, we felt good that we had coverage for our cruise. That allows you to relax and enjoy it more.
Melton A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Due to a family emergency we had to cancel our trip. We thought that we were well enough insured but sadly this was not the case. Cancellation due to an injury or illness of a non traveling person was covered by the insurance, but only if that person is living in the USA, Mexico or Canada. It would have been nice if this was mentioned in the "small" letters before you purchase the insurance plan, or anywhere on the website. Only after purchasing the plan it was mentioned in the paper work that nobody ever reads! Costumer care was not helpful at all and only said: "you should have read the 20 plus pages after you purchased the plan". I think this kind of information should be more clear before you buy a plan.
Till P. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for taking the time to submit your review. It is never pleasant to hear that your claim was denied. Before, during and after you purchase the insurance you have a copy of the certificate available for review. This provides you with the finer details of the plan such as definitions, coverage's and exclusions. We suggest customers review the certificate to best understand their coverage. For customers with specific concerns, we suggest calling us at 800-487-4722 and we can assist you with finding a plan that covers your concerns.
    Dec 18,2019
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
My flight returning home was delayed. The only compensation would have be if I had stayed at a hotel or had receipts for food.
Because I stayed with family I was not reimbursed despite losing work time.
The staff offered to read the plan to me but I do think my lost time should have counted and the inconvenience to my family keeping me at their home
Karla G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I always purchase travel insurance and this was the best value for this trip. Thankful to not have a claim!
Margaret D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
This was the best of the plans we reviewed for the money. I believe it is still to expensive for the possibility of it being used but gave us some piece of mind for this extensive trip and the numerous facets of the trip. We had 2 different air fares, land trip and extended transatlantic cruise.
Mitchell F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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