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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers who have visited Mexico rated the Nationwide Mutual Insurance Company Essential plan
4.71 out of 5
676
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I waited until I submitted my claim on trip interruption part to see how it went. They came through and I received the amount claimed, after filing the proper information. I will also say I needed to contact them at least twice to make sure I understood what was needed for my claim and the agents I emailed and/called on phone were very helpful in aiding me to file properly. I appreciate all that was done, as I have never had to submit any claims on my many past trip coverages. Naturally I would recommend them after this proven positive experience.
Oh by the way, I needed to file this claim after I returned home around March 9-12 2020. Note that date - around the time the worldwide coved 19 just started to become an issue!!
So I was a bit stressed as I had returned home immediately after all this corona panademic began unfolding in the US.
NOTE: ALWAYS KEEP all records and receipts from the moment you plan an insure your trip until you arrive home, as you will need such records to submit along with your claim. Without proof you cannot expect reimbursement (obviously)
Ralph M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
If anyone thinks that "Nationwide is on your side", think again. I bought a travel insurance policy for a cruise in February. It was the Nationwide Mutual Insurance Company Essential plan. There were 5 of us on the policy. We traveled to Montreal International Airport in two cars from Plattsburgh N.Y. There was a terrible accident and one of our cars was caught behind the wreck. My family members helped comfort the victims at the accident scene until the ambulances arrived. They ended up missing the flight. They went back to Plattsburgh and caught a flight the following night to make the cruise. When we returned from the trip I called the company who handles the claims for Nationwide. I explained what happened and right from the start, the agent tried to talk his way out of paying any of the benefits. First he said that I would need a copy of the accident report. I told him that the accident was in Canada and that our party was not involved. After going back and forth with the agent over the phone, he agreed that the flight booked the next day to get to the ship was covered under the plan. I sent him all of the paper work he needed. About three weeks later, I received an e-mail stating that I would need an accident report or an article from a Canadian newspaper. I called and explained again the the accident was in another country and we had no idea where to get one. The agent said that he would try to "Google it" to see if he could find it. On March 24th, I received three $150.00 checks with the notation that the total flight cost exceeds the maximum benefit allowed for a trip delay per person. The policy clearly states that the cost of a flight to get to to the desired location is covered. I have a family member who is a lawyer and is going to assist me in filing a complaint with the New York State Department of Financial Services. He said the policy is ambiguous and misleading. The flight cost was a total of $920.00 for the three passengers. I will continue to provide updates when they happen. With all of the problems that everyone is facing right now, you would think that a company of this size would do the right thing. ATTENTION, I called Insuremytrip to see if their Anytime Advocates program could help me out. Their customer care representative stated that Nationwide is one company that they can not help me because of an agreement with them,.
Scott G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback. We are sorry to learn of the difficulties you experienced during the trip.

    All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:

    Claims assistance

    Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.

    Dispute resolution

    Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Jul 29,2020
Nationwide Mutual Insurance Essential
Insurance is something you buy but hope to never use. So far that has been the case for my international travel.
George C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
We filed a claim when my spouse fell down some stairs and broke his leg. We were very happy with the claims process and outcome. We bought the Nationwide Essential Comprehensive coverage.
Charles N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Essential coverage for a cruise is a must. Would not go a on any trip out of the country without coverage. Found this site provides good coverage at a most reasonable rate. I would recommend and have recommended to friends.
Danny D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
It was very helpful as they send you a reminder of what information to take with you on the trip. They provide 24 hour phone numbers to call and are very clear on what the coverages include.
Vicky W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Your trip insurance was quick and easy to purchase,
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
We did not have a claim but by having the policy it gave us peace of mind to have insurance for our trip. We hear fellow travelers tell horror stories about not having any insurance when traveling outside of U. S. and we never want to be in that situation.
Norman P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn’t go on trip and it was too late to cancel insurance.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
We didn't make a claim, so I can't really say how well the insurance worked. But the coverage was good for the cost.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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