Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.64 out of 5
4,033
ratings and reviews
97%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
Due to the hurricane, I sent in a claim for my airfare. I did not receive a response. I have since been credited back from the airlines. It would have been nice to have been contacted in a more timely manner about my claims. Turns out the only money I lost on my trip was the money I paid for the insurance I did not end up needing. Poor communication from company.
Scott N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss from the airline. As you know, the recent Natural Disasters have caused a higher than normal call volume and process time. However, we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 05,2017
Nationwide Mutual Insurance Essential
I guess it is an OK company but we didn't have to use it.
Edward J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I'm very glad I did not have to use the plan. I found the price reasonable in the event of emergency, which thankfully did not happen. I would not hesitate to use Insuremytrip again.
Susan P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I was satisfied with my plan , and I have been using Ensure my trip for a very long time.
Charlean R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I got the insurance for security and peace of mind thankfully I did not have to file a claim
Evelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Since I had no need to file a claim I have no way of knowing how easy it is to collect or if they really cover what they say they do.
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
So unless you need to file a claim, it is difficult to judge how good the insurance is. I didn't need to file a claim so take my feedback with a grain of salt.
Laura L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Many times we've purchased travel insurance...........first time we've filed a claim. They did their part as expected, but didn't know if it would be easy. It was......will use them again in the future!!
Susan P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
There are different ways to define a specific coverage. My modest ($50) claim was dismissed on a technicality which I feel did not take into consideration the actual purpose of the coverage.
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.

A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Laura S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
Nationwide Mutual Insurance Essential
We had to file a claim for this same trip last year. My husband had a severe infection and was told not to travel. Nationwide was so easy to work with in covering our prepaid costs, so we didn't hesitate to use them when we re-booked our trip this year. Thankfully, we had no difficulties this time around.
Barbara B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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