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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.63 out of 5
7,346
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
We've purchased Nationwide Essentials policies for about five trips. Our most recent was the first for which we had to cancel the trip and make a claim. It turned out that we over-insured, because the pre-existing condition waiver, which we wanted, requires all non-refundable prepayments to be insured, and I wasn't aware that our airfare bought through the cruise line, plus the prepaid specialty dinners and excursions, were refundable from the cruise line. So our claim was only for about 50% of our insured amount. I made sure to provide the claim dept with all the details requested. They never responded by email after I submitted the claim, but instead just mailed a check for the claimed amount, so that was a nice "surprise" when it arrived. My only complaint was one claims dept phone rep; I called two days after emailing in all the documentation, because I wanted to make sure they received everything I sent, and that they could read the documents. The rep was not helpful, and just kept telling me they had 15 days to respond to my claim. He also first told me they hadn't received my claim form, which turned out not to be true. After quite a round-about discussion, he finally looked at some of the documents (he didn't seem to want to be bothered to check them all for me), and the one that I sent as Word doc instead of a PDF was unreadable, so I re-sent it as a PDF. This unhelpful rep was an unusual experience, because I spoke to several other folks in the claims department before I filed the claim, and they were able to answer my questions for me. If I needed to, I would have called back to get a better rep to help me. Also the InsureMyTrip chat staff has always be extremely helpful and knowledgeable, both during my insurance purchases, and when I had questions about my claim.
Susan N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Essential
We are Progressive Insurance clients and have had no need to claim but felt comfortable enough to trust our choice in Nationwide.
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Knowing I had my Nationwide Insurance policy available if needed for my lengthy trip was a great feeling. I trust in Insure My Trip and Nationwide.
Melissa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The first.time ever buying any kind of travel insurance. Thankfully not needed.
ROBERT K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Plan provided the coverage i wanted at a very fair price.
Glad I did not need to use it.
john J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
Fortunately we did not have to file a claim, but felt satisifed with what it covered if we did.
Scott B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
I think cost is high
Karen W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
No issues during our trip. The insurance is reasonable for the coverage provided.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
It felt good knowing that we had coverage. We did miss our connecting flight and knowing that we were protected in case our luggage was lost put us at ease.
Jesse S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
I did not have to file a claim; however, it gave me and my family peace of mind when I traveled to Cancun alone to get some dental work done. I will purchase it again for my second visit to Cancun in December to complete my dental work.
Lillian G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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