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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.62 out of 5
7,512
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
We have used Nationwide cruise plans several times now and have made 4 claims, including the one that was just paid. All were handled in a timely manner with prompt payments. Their representatives were friendly and knowledgeable on the phone. A Nationwide representative even reminded us once of a benefit we had forgotten about. I have not had one complaint about the service we have received from Nationwide, and I can't think of very many other companies I can say that about.
Anna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I did not need any services provided by this insurance, so I don’t really know how well Nationwide services a claim. But, the price was competitive with others, and the fact that you are located in the same state I live in, made me feel more comfortable.
Nancy
Nancy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
First of all, we had a group of 10 people on a plan.
Had bad weather in Wisconsin and our flight to Houston was cancelled. We were to join a cruise in Houston but because of the delay, we had to join in Cozumel and had to take a flight to get there and had a hotel stay. This should be a simple trip interruption claim from Nationwide, and this is what their agents told me. That was a month ago, submitted all of the information. they literally just asked for the same information again. I had submitted to another travel insurance company for someone and had their cash back to them in 2 weeks.
Based on my experience, you can fine better insurance,
Cole K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The trip was cancelled, and I received all my money back from the trip so I didn't file a claim.
Ann M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
At the cost of vacations anymore, and with ailing parents, the idea of vacation insurance is necessary or worth considering depending on your personal situation.
LAURA S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
The Essential Plan covers the items we're most concerned about and is priced well.
Jami N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Essential
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.

This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Our vacation was great,thank for the coverage
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I’ve used Insure My Trip to book insurance for several trips and will continue to do so. I’ve also had Nationwide multiple times. Luckily, I didn’t have to file a claim this trip but have in the past. Nationwide made the claim process easy and reimbursement was timely.
Charlotte A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
The proof of whether this is a good plan can only be discovered if you need it! We didn’t use it, our trip went fine so I have NO idea if this is a good plan.
Lisa T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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