Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have visited France rated the Nationwide Mutual Insurance Company Prime plan
4.63 out of 5
22
ratings and reviews
100%
recommended
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Nationwide Mutual Insurance Prime
These reviews are a little silly for purchases. If one hasn't made a claim, it's difficult to know how the claims will be handled, which is what matters. Generally speaking, since most of this isn't primary insurance and you may have coverage with other providers, it is overpriced.
Todd B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I hoped that i chose the correct coverage in case of needs. Because we didn't have to use the insurance it's difficult to evaluate the efficiency and provide accurate level of satisfaction.
Thank you.
john s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
We used this ins for when my son went to France in November. Fortunately we did not have to use it. In comparing other plans I liked the cost verses what was covered. I didn't realize my health ins wouldn't cover him in a foreign country so I opted for a plan that paid more in that area. Again, very fortunate not to have to use it. We have another child going to Italy in the spring and I will be using Nationwide again for his trip.
Aidan H. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Enjoyed another good vacation with peace of mind. Even when delayed at the airport I knew that if the delay was long I was covered.
Next time I will add car coverage I think.
Christine M. would recommend this plan to a friend or relative.
Coverage
Value
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Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I really liked the plan and what it covered.
Wilda K. would recommend this plan to a friend or relative.
Coverage
Value
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Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Overall, I was very impressed and please with my experience with TruTravel. I would happily purchase travel insurance through them again in the future.

My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.

Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.

My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
Lori M. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
I felt very secure in the coverage offered by the plan. I did not have to file a claim but I was able to enjoy my international trip more with the knowledge that I was protected.
Karen H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
I studied the various plans on the website and then purchased the plan on the phone. The person I spoke to on the phone was extremely knowledgeable and helped me choose the best plan for me. I wanted a plan with good emergency evacuation coverage so I chose the plan accordingly. I also went by the plan rating. I'm glad I purchased the insurance and glad I didn't need emergency evacuation or medical care.
Elaine B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Nationwide Mutual Insurance Prime
Fortunately, I didn't have to place a claim this trip, but I felt confident knowing I had the insurance.
Dorothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The plan was easy to understand and to purchase online.
Janess C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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