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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have visited Australia rated the Nationwide Mutual Insurance Company Prime plan
4.64 out of 5
17
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
When we filed a plan for trip interruption, they did eventually pay but their communication was terrible (basically none) and it took longer than promised. The payout was less than half of what we claimed based on how they classified it so it wasn't overall a great experience. You can't say it was clearly wrong but it wasn't a very satisfying handling of the claim.
Steven S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Apr 23,2019
The trip included a
tour
Nationwide Mutual Insurance Prime
I answered survey with 5 stars because thank goodness I didn't need it. If needed I felt it would take care of any needs I might have had and I feel the cost was reasonable for the coverage.
IRIS J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Fortunately we did not have to use the coverage for the trip but it was good to know we had it. The price seemed high but I think it was competitive, perhaps even less, than other companies’ plans.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I would recommend InsureMyTrip based on the ease of use. I appreciated that I received a reminder notice prior to my departure with a coverage summary page that I could forward to family members.
William I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Fortunately all went well and we had no need to file a claim, but the peace of mind is well worth the price. Thank you.
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
The plans available were easy to review and compare. The two customer service reps I spoke with were helpful and knowledgeable about the plans.
Andrew K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Great experience - both with the InsureMyTrip ease of comparing options and purchase, and then with my TruTravel insurance and claims. We did need to make a claim on Trip Delay. At the time of the event the customer service line I called provided excellent information, and promptly forwarded additional follow up information and claims forms that I needed. Following my trip, the claims process and payment went smoothly. Very satisfied with the overall experience.
Andrew S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
Was wonderful to know that if a problem arose I would have the help I needed.

Thank you
Gary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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