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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have visited the United States rated the Nationwide Mutual Insurance Company Prime plan
4.67 out of 5
45
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
We had an incident with our rental car, that wasn’t included in our regular auto insurance, of course we declined the Rental agency’s coverage, thinking we had the best and when we purchased the travel insurance we didn’t get the coverage for Rental Car. Since this was our first time getting travel insurance, we now know better! I was however grateful for the help of the travel insurance agent, as she directed us to contact our credit card company for the coverage we needed! Thank you for the help provided and saving the rest of our trip!
Daniel P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
My claim was for medical trip cancellation and was essentially ignored for a number of weeks, even after repeated calls. They used a technicality to avoid reimbursement for airfare. They eventually reimbursed for the expenses of 2 hotel nights and the trip deposit and an airline administrative fee, but it took on the order of two to three months. There claims process is by paper form.
Leon S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Michelle A
    Photo
    Thank you for your review. We are sorry that you were dissatisfied with your claim experience. We are pleased that you received reimbursement for your prepaid nonrefundable out of pocket expenses associated with the trip. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim, such as a claim taking too long to process. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 02,2019
The trip included a
tour
Nationwide Mutual Insurance Prime
Almost thought I would have to use the plan. Plane door seal had a problem. Airline decided we could go as it was not a major. Then the pilot ran out of flying time. We off loaded; reboarded about an hour later & then midflight ground stoppage in Boston - 4 hours later we arrived. On the return flight, again a ground stoppage. It was reassuring that I had coverage in the event I couldn't make it to my event, etc.
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about your experience with your flights but are happy to learn you felt reassured by having insurance. We look forward to continuing to assist you in the future.
    Aug 14,2019
The trip included a
cruise
Nationwide Mutual Insurance Prime
We've never had to file a claim but we hope we would be covered.
WAYNE G BUHROW B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
This product was easy to use, comprehensive, and cost-effective.
Harold H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Though we did not use our plan, we appreciated the security it afforded us for a trip planned several months in advance. We have used insuremytrip in the past and their flexibility and rates are competitive. We will return again in the future. Thank you!
Lynda L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Didn't have to use it but glad I purchased it for the "just in case". The peace of mind was worth it.
Gina N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I didn't have to use the plan as my trip went as expected. I did enjoy having a peace of mind as my trip was traveling into hurricane prone area during hurricane season. I also have elderly parents in poor health. I was afraid something with my parents would cause me to cancel at the last minute or during my trip.
Candra t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Fortunately did not have to use the plan.
FERDINAND L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I was glad that I didn't have to use it, but a good policy.
THERESA W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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