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Travel Insurance Reviews Tokio Marine HCC - Medical Insurance Services

Tokio Marine HCC - Medical Insurance Services was established in 1998 in Indianapolis, Indiana. Tokio Marine HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term travel medical insurance products and comprehensive plans, designed to address the insurance needs of travelers worldwide. Below are travel insurance reviews from travelers like you who purchased a Tokio Marine HCC plan from InsureMyTrip. Read the Tokio Marine HCC reviews to see which plan is right for you.

Learn more about Tokio Marine HCC - Medical Insurance Services.

Customers who have visited Morocco rated Tokio Marine HCC Medical Insurance
4.48 out of 5
9
ratings and reviews
77%
recommended
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Cruise
Filed claim
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Enterprise
Finally, the review you've been waiting for! Someone who actually filed a claim. My luggage was lost en route to Casablanca. It was missing for 36 hours, but during that time I was told by my tour leader to prepare for it to be missing for a much longer period. That meant shopping for cold weather / rain gear, slacks, shirts, sweaters, pjs, underwear, sundries. Fortunately, I had purchased a plan that included delayed luggage up to $600. Alas, my expenses were indeed covered -- with the exception of the taxi rides to and from the shopping center (to shop) and airport (to collect my suitcase when it finally arrived -- unlike the US, they do not deliver delayed luggage), which totaled $100.

I filed a claim upon return and it was quickly settled, within weeks. I was very pleased and would not hesitate to purchase this product again.
Ann K. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.

I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.
Kristyna Z. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
Didn't need to use it, so don't know enough to recommend or not.
Gloria V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Easy to acquire, great customer service!
Adaugo N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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