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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas Multi-Trip

The Tokio Marine HCC Atlas Multi-Trip is a multi-trip Travel Medical plan available to both U.S. and non-U.S. citizens, up to age 75, who are traveling outside of their home country (but not within the U.S.). This plan covers trips up to 30 or 45 days in length (per trip), and you are required to have primary medical coverage in force to be eligible for this plan.

To learn more, see the Tokio Marine HCC Atlas Multi-Trip product page.

Customers who have visited Italy rated the Tokio Marine HCC Medical Insurance Atlas Multi-Trip plan
3.85 out of 5
4
ratings and reviews
75%
recommended
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Tokio Marine HCC Medical Insurance Atlas Multi-Trip
We purchased this plan because we were traveling abroad twice - first to Italy and a 12 day cruise in April and then to Norway, Sweden and Denmark the end of August. The day we landed in Oslo Norway we had to take my husband to the hospital because we thought he was having a heart attack. Thankfully, it was not. We traveled the end of August and I am writing this review the first part of November, and we still have not received reimbursement for the medical costs, which should have been covered under this plan. Very poor customer service, no response to phone calls, had to submit the claim forms three times electronically and finally gave up and mailed them in. Would not recommend HCC - Medical Insurance Service Group to anyone!
Eileen L. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you experienced difficulties early on in the communication process. We are encouraged that you informed us last month that you had been contacted by HCC Medical Insurance Services. Please let us know if you require further assistance. You can request a Advocate by calling 800-487-4722 or emailing customercare@insuremytrip.com.
    Dec 09,2016
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