Travel Insurance Reviews Travelex


Travel Insurance Quote LinkWith over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

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Customers who have visited the United States rated Travelex
4.58 out of 5
368
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Flight Insure Plus
It is always a pleasure to do business with Insure My Trip. The representatives are always courteous and friendly and able to take care of things quickly!
Nuala R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Travelers insurance is a must if you travel abroad.. this policy gave us the peace and mind to enjoy our trip
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I have never had a claim on travel insurance so I cannot say how good it is. How a company pays a claim is the way I would judge the insurance I buy. So up to now I can only say that you do a good job of collecting the premium but how you pay a claim I do not know......
Ramon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We used Travelex for our month long cruise in the South Pacific. Our air arrangements were made by Silversea to Palau. Because of a United delay in San Francisco, we missed the ship and it took us five full days of flying all over the Pacific to join the ship in Vanimo. Travelex reimbursed us completely for the first five days of the cruise. An Excellent and Reliable company.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Didn't need the insurance but it made the trip more relaxing to know we were covered.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Max
baggage was stolen due to rental car break in. They covered the cost of the car damage and most of the stolen items. The only issue was poor customer care and correspondence at times. I had to call/email to make them follow up and send the same receipts/docs more than once bc they did not read it or lost it in email. However, I was reimbursed for most of the stolen items. It took about a month for the entire process.
TORLOREAN Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to hear about what happened during your trip and that you are dissatisfied with your claim experience. InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 04,2017
Travelex Flight Insure Plus
I had one incident. I had to change my plan flight. I contacted insure my trip about the change and they sent Travelex a notification. This was 4 days prior to my travel plans. I was told I would get confirmation about my change and I never did. I had to call to make sure I was covered. I got "it shouldn't be a problem". I would have preferred "It is NOT a problem". Faster response time would have been appreciated.
Nadja S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We didn't need any of the coverage, but it's nice to know that it's there if you need it. We've had trips for which we did need it, and were glad to have it. It is just one of the 5 P-s: Prior Planning Prevents P**** Performance.
Mark H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Would have rated a 5, but was not sure if the plan covered cancellation due to hurricanes(Irma) or other related weather problems. Will have to review the coverages more carefully in the future. Possibly a cancel for any reason if cost is reasonable for the trip.
Vincent P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    The Travelex Travel Basic policy does not provide Hurricane specific coverage, but does allow cancellation due to the following covered reasons:

    "3. Common Carrier delays resulting from inclement
    weather, or mechanical breakdown or organized
    labor strikes that affect public transportation;"

    "8. your Home made uninhabitable by fire, flood,
    volcano, earthquake, hurricane or other natural
    disaster;"

    Please feel free to contact us at 1-800-487-4722 if you have any questions or concerns. Our licensed representatives are available 7 days a week.

    Nov 03,2017
Travelex Flight Insure Plus
Simple easy online process, provided peace of mind for a last minute, long distance trip. Highly recommend.
Starla S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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