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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,457
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Basic
unfortunately, I had to cancel my trip to Germany because of my husband's medical issues. The process of receiving a refund was straightforward and reasonable as far as the documentation was concerned. The ticket was refunded in an expedient manner. I was extremely pleased how this whole situation was handled. As a matter of fact, I already had sent an E-mail to the claims' department to thank them for the excellent service I received.
Christine Elisabeth S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
My son got sick on trip and was treated by medical staff aboard the ship. When we returned I contacted travelex and submitted my receipts from medical and the claim was handled expeditiously. I am very pleased with the insurance and have since taken out another policy for my next trip.
Cecile B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
TYVM ,it was all great.
Lewis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Use this insurance on all of my trips and have always been completely satisfied.
Cary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Almost had to cancel, I had open heart surgery, but I made it, was able to go, enjoyed the trip very much. I was glad I had purchased it.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
We didn't need to use it thankfully. However when you are traveling with a family of five, you need to be prepared.
Christine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Great communications, pleasant, knowledgeable agents.
Thank you!
Margaret O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
While on my trip I called to inquire about medical coverage, reimbursement and the possibility of needing to extend my trip due to my child’s illness (and the type of documentation I’d need in order to file later). My calls kept getting dropped and I couldn’t get in touch with a single person. Absolutely useless.
Jennifer S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking the time to voice your concerns on InsureMyTrip.
    Travelex Insurance Services would like the opportunity to review your situation, however we are unable to find any calls from the number listed on your policy.
    Please email us at [email protected], with as much information as possible. We would like to know the number you called from, whom you called, and the approximate time and date you called. This information will greatly assist us with our review.

    Thank you again, and we look forward to hearing from you.

    Kind Regards,
    Amber
    Dec 13,2019
Travelex Travel Select
Met my expectations. Will use again in the future as needed.
jeffrey k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
expensive. did not need it.
Michael C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for providing your feedback. There are 2 main factors that determine premium costs for this plan: the cost of the trip and the travelers ages.

    The Travelex Travel Select plan is a benefit rich policy. In addition to the standard comprehensive policy benefits, this policy also includes Cancel For Work Reasons, Missed Connection, Sporting and Golf Equipment Delay, License Fee Refund, and 24-hour Full Coverage Accidental Death and Dismemberment.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.

    We have passed your feedback along to your provider and they have replied with the following:

    "Thank you for taking the time to post on InsureMyTrip.com.

    We are happy to hear that your trip went smoothly. While we understand that you did not use the coverage, there were many valuable benefits that you were eligible for before and during your trip.

    Thank you again, and we hope you think of Travelex the next time you travel.

    Kind Regards,

    Amber"
    Dec 05,2019
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