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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,464
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Select
The coverage was more than adequate for me and the price was reasonable.
Ivan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Thankfully did not have to use this coverage.
Marilyn W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Hard to write a review on something you didn't have to (thankfully) use!
Douglas O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Was a total waste of money. Was in Asia for a month and the cost to visit a state of the art hospital in Thailand was under $25.00 including the prescription for a UTI, one of my friends had to go so I know. My travel plan cost me $116.00 for 30 days. Best to find out what medical is like in the countries your visiting before springing for travel insurance.
Barbara T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    IMT
    Photo
    Travelex has also replied:

    Thank you for taking the time to post about your concerns on Insure My Trip. The Travelex Basic policy that you purchased has multiple benefits in addition to the medical coverage, such as Trip Interruption, Trip Delay, Baggage, and more. Which you were also eligible for while you were on your trip. While we are happy to hear that everything was taken care of for your trip to the hospital and that your expenses were minimal, there are many times where insured’s experience a covered event that is above and beyond what they can reasonably afford while traveling. Thank you again and we hope you think of Travelex the next time you travel.

    Kind Regards,
    Amber
    Nov 08,2019
The trip included a
cruise
tour
Travelex Travel Select
I filed a claim for my damaged bag. I filed my claim online and it was processed in 2 weeks. Thank you very much.
Eda D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
They don’t cover for protests and riots which would be an unexpected event in an otherwise stable region (Europe). I believe it is something insurance should cover being the unexpected event it is.
I wouldn’t recommend insuring your trip with this company.
Jamie F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    We have received the following response from your provider, Travelex:

    "Thank you for taking the time to post about your experience on Insure My Trip.

    The Travel Select policy purchased is a Named Peril Policy, meaning any reason for Cancellation or Interruption is listed in the policy details, and if it is not listed, then there is no coverage. The policy details which were sent to you, via email, on October 11, 2019, at 6:31 pm, when the policy was purchase, also lists the exclusions.

    The exclusions listed on the Travel Select plan are standard in the Travel Insurance Industry and do reference very specific scenarios. However, other similar events could be eligible for coverage, such as an Strike which delays your Common Carrier, as noted on page 4, and defined on page 15 of the policy details.

    We empathize with your unfortunate situation. However, it is important to remember that insurance is highly regulated, and all claims are determined based on the documentation submitted in relation to the policy that was purchased.

    Kind Regards,

    Amber"
    Nov 06,2019
Travelex Travel Basic
did not have to file a claim ( which is great) but was nice to know that if something was going to happen , I was covered
Marcelina K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Purchasing and obtaining the policy very easy. Cost was competitive. Luckily no claim to file.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great service from Insure My Trip, helpful over the phone help.
Wendy H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
I have purchased travel insurance every year for the past several years. I felt the Travelex policy was too expensive for the level of coverage it provided. The only reason I think it was more costly than previous policies was because of my age, 70. While I understand the risk of health/accident issues may increase with age & therefore cost more to remedy, it seems significantly more costly than is necessary. Not every 70 year old is a big risk.
Elizabeth L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    We have received the following reply from your provider, Travelex:

    "Thank you for taking the time to post your concerns.

    The cost for Travel Select plan is based on 3 factors; age, the insured trip cost, and optional upgrades, if purchased. For example, two people of the same age, but different insured trip cost amounts, would have a different plan cost.

    I hope this clarifies your concerns and we hope you think of Travelex the next time you travel!

    Kind Regards,

    Amber"
    Nov 06,2019
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