Travel Insurance Reviews Travelex


Travel Insurance Quote LinkWith over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

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Customers rated Travelex
4.54 out of 5
2,573
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Select
As a single parent, I needed a policy to protect my son and I while we traveled to a country that had a State Dept Advisory and would also cover our Scuba diving. I knew that if anything happened, my Ex might create a major stink custody wise. Was advised to get a $500,000 for realistic coverage. So glad this policy put me at ease.
Anthony D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I almost cancelled due to "civil unrest." This would not have been covered. I changed my mind and went, but not because of this clause. Otherwise, the plan was fine.
Teresa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
A claim was submitted because there was a trip interruption during the cruise in that a port of call was not fulfilled due to weather, a valid condition. Travelex did not honor the claim basically saying that the cruise itself was not interrupted. However, we would not have incurred this additional expense for this port if it were not originally listed in the itinerary. I thought I had appropriate protection coverage only to find out this was not the case. BUYER BEWARE!! I DO NOT RECOMMEND THIS COMPANY UNDER ANY CIRCUMSTANCES!!
Emil M. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing your feedback on this policy.

    With the Travelex Travel Basic policy, weather-related claims would only be covered if the following had occurred:

    Trip Cancellation / Trip Interruption:
    3. Common Carrier delays resulting from inclement weather, or mechanical breakdown or organized labor strikes that affect public transportation.
    4. arrangements cancelled by an airline, cruise line, motor coach company or tour operator, resulting from inclement weather, mechanical breakdown or organized labor strikes that affect public transportation.

    Missed Cruise Connection Benefit:
    We will reimburse you for Covered Expenses, up to the amount shown in the schedule, should you miss your cruise departure as a result of the cancellation or delay of 3 or more hours of all regularly scheduled airline flights due to inclement weather.

    Although this particular policy would not cover the situation you have experienced, we do have other plans that could, depending on your trip details. When planning your next trip, please feel free to contact us by phone at 1-800-487-4722 to receive a policy recommendation based on your concerns. Our licensed representatives are available 7 days a week and would be more than happy to assist you in finding the right plan for your trip.
    Mar 30,2018
The trip included a
cruise
tour
Travelex Travel Basic
First time ever filling a claim and it was handled quickly and efficiently.
Ben H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Complete review not applicable because I didn't have to file a claim.
Ronald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We have always used insure my trip for all our travel needs.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments. As you mentioned, you have purchased through InsureMyTrip since 2009 purchasing 13 individual Travelex plans to cover your many trips.

    On behalf of Travelex, we thank you for your customer loyalty.
    Mar 20,2018
Travelex Travel Max
We purchased Travelex trip insurance for our trip to Canada last summer. On the 7th day of our 19 day trip, my husband fell while hiking in Newfoundland. Parks Canada staff were phenomenal, as well as the paramedics who came to the scene to assess his situation. We were 5 km in on the trail, and there was question about how we were going to get back to the trail head and get him to the medical attention he needed. He was carried out using a wheelbarrow-like apparatus to a clearing along the trail where a helicopter was waiting to take us to the closest medical facility. Diagnosis: completely torn quadriceps muscle. Luckily, we were told that Mr. Trudeau would be covering the cost of the helicopter, but I was not worried because we had trip insurance. I saved all the receipts from the doctor and emergency room, as well as the medications and apparatus we needed to purchase (a knee immobilizer). We contacted Travelex and they offered to help us if we chose to interrupt our trip-however, even though the trip would be a very different one than we had planned, we chose to continue to the end. I submitted the required forms, along with all of the original receipts when we returned, and within a few week's time, we received our refund. Travelex was great to work with!!
Donna P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I have never had a claim on travel insurance so I cannot say how good it is. How a company pays a claim is the way I would judge the insurance I buy. So up to now I can only say that you do a good job of collecting the premium but how you pay a claim I do not know......
Ramon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We used Travelex for our month long cruise in the South Pacific. Our air arrangements were made by Silversea to Palau. Because of a United delay in San Francisco, we missed the ship and it took us five full days of flying all over the Pacific to join the ship in Vanimo. Travelex reimbursed us completely for the first five days of the cruise. An Excellent and Reliable company.
William P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
The best comment I can make is that I didn't need to make a claim.
Harry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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