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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,184
ratings and reviews
97%
recommended
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Cruise
Filed claim
Travelex Travel Basic
Fortunately, didn't have occasion to use, so have no way of rating it.
Elmer N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Your plan is a rip-off!
Alden K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will email you directly with an extended date transfer, to reuse your policy towards a future trip.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    May 01,2020
The trip included a
cruise
Travelex Travel Basic
It was quick and easy to sign up, and very afordable. I could relax and know that we were covered!
Shannon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
It was a very easy process. I was given different plans and chose the one best for my needs
Elizabeth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Hard to provide a review when the trip was smooth and I had no reason to file a claim.
PHILLIP W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Happy I did not have to use the insurance!!
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I highly recommend trip insurance for peace of mind. We have needed to use it in the past and was a life saver.
Gail M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I didn't actually NEED this policy because my cruise (Holland America Westerdam - 2/15-2/29) was cancelled because of China's coronavirus. Money wasted.
Kathleen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Glad I didn't need to use the plan, but happy to have peace of mind.
Elizabeth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
I found dealing with travelex to be agravating.
Robert M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.

    It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.

    Thank you again, and we look forward to insuring your future travels."
    Apr 30,2020
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