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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,458
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
Travel insurance is a strange product in that you have to have it but hope you don't have to use it. We are glad that our trip took place without needing to call on it. As far as the buying experience goes, that was all very smooth.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
Expensive for a 12 day trip
steven P. would recommend this plan to a friend or relative.
2 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
The value of a plan is truly understood if there is a claim and how the company responds to it. Without needing to use it, its hard to provide a review.
Bharani T. would recommend this plan to a friend or relative.
2 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
I had no need to use this insurance policy and it cost me $1468 which is by far the most I have ever paid for a travel insurance policy. Travel in the Antarctic is expensive compared to anywhere else in the world (and it was the 7th continent I have visited, and I've been to lots of remote places) . So one should expect to be obliged to buy a comprehensive travel insurance policy and it will be expensive. I suppose if you can afford a cruise in Antarctica you can afford the buy a very expensive travel insurance policy.
The policy provided me with "peace of mind" which is worth something.
Cherrill S. would recommend this plan to a friend or relative.
2 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Great alternative to cruise line associated insurance. Didn't have to file a claim this time, but have in past with Travelex and had no problems getting paid, unlike a claim with AON going on 9 months since date of loss.
Kenneth P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus
I have used this particular business everytime a member of my family travels overseas or stateside. I am very impressed with the prices and commitment this company states. Keep up the good work.
IRENE B. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Long hold times on the phone for emergency line.

Received inaccurate information from phone representative.

Inadequate coverage for our trip delay. Only broke even with the amount we paid for the insurance, leaving us several hundred dollars out of pocket.
Steven R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for posting on InsureMyTrip, your customer experience is very important to us.



    Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations; however, we have escalated your concerns to BHSIC, and we have been advised that your claim is in the que to be processed. To clarify your comment on Travel Delay, you are eligible up to the maximum benefit amount, which is per day and per person.



    It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.

    If you have any claim questions, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
    Mar 03,2023
The trip included a
cruise
Travelex Travel Basic
Reasonable price for coverage, although I didn't need to use it.
Victor P. would recommend this plan to a friend or relative.
-1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Good accident plan.
MaryLee C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I like having peace of mind that I am covered if something happens and at these rates I can
Jean R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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