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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,184
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Select
Didn't need to use the plan but had peace of mind that I had one
Eugene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Didn't need to file a claim.
darrell b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
When my wife broke her arm a few weeks before our trip we had to cancel and were able to successfully utilize the Trip Cancellation coverage.

The policy did cover the value of Chase points used to pay for the non-refundable flights which was good and what I expected but was not certain of. Chase would have covered via secondary if needed but it was not needed.

I felt they were a bit slow in processing and stated a 30 day processing time which seemed a bit excessive. They also did not cover the non-refundable costs of Visas which were several hundred dollars and a bit surprising to me. They used an exclusion for government regulations as the reason but that seems pretty lame to me. This is trip cancellation coverage and Visa costs are something that are foreseeable and should be covered.
Nanci W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great thing to have when traveling. It gave me peace of mind knowing I have coverage.
Mirasol B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Very easy communication with customer care. They were very good at answering my questions (I ask a lot and they never seemed annoyed!) I will use this service again for my future trips.
Charles J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Claim was paid before my cancelled cruise was over. Great service. Will use again.
William U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Glad I had the plan and would definitely use Insure My Trip again. Thanks!
Sylvia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I always buy insurance, but it was the first time I filed a claim so wasn't sure what to expect.
Want to say that I highly satisfied with the way claim was handled and processed. Timely processing and great customer service.
Thank you!
Anna V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
I did not have need for a claim, but was happy to have the coverage.
Craig J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
I like to compare various quotes from several companies. Easy to use site with great prices.
Renee O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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