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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,441
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Basic
You are betting against yourself buying insurance—I am an old woman and buy insurance as a precaution. I have never used any insurance plan and think my history ought to be taken into account in the premium paid. Trip insurance at my age is very expensive. When I was younger & traveling more, I bought an annual policy.
Sharon B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer. We thank you for your feedback. Please see the response provided by Travelex below:

    Thank you for taking the time to post on InsureMyTrip.com.

    "Travel Insurance offers you some peace of mind before and during travel for many reasons. Travel insurance is highly regulated by each state Department of Insurance and the price is based on several factors: your trip cost, age, trip length, and if you want to include trip cancellation benefits.

    Trip cancellation helps to protect your investment while other benefits, such as trip interruption, emergency medical and evacuation expenses, trip delay, and baggage benefits help protect you should the need arise while traveling.

    While we are happy to hear that you had a safe trip and did not need to engage the insurance coverages, we also know that if an unforeseen situation had occurred; you did have valuable coverage to help protect you and your trip investment.

    Travelex makes every effort to review all concerns and we hope you will consider the purchase of Travelex’s travel insurance for your next trip."
    Nov 12,2021
Travelex Flight Insure Plus
This was such an easy process, and the plan included a couple of things that I hadn't considered and found needed and very helpful in insuring I got what I really needed. I'll be back!
Jacqueline L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Great plan for our needs.
Todd S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I have used this travel insurance before and will not go without. I did not need to file a claim but like the reassurance that I am covered.
Maryann P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure Plus
I had a relaxing trip knowing that I had sufficient insurance coverage while traveling in these difficult times
Wayne F. would recommend this plan to a friend or relative.
-2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
We did not take this trip. It was cancelled.
John K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Very easy and very convenient. It was worth it just for the peace of mind
Barry G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Simple and quick. Thanks!
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
Great customer service !
Constance W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Basically, the plan coverage was far less than I had expected. In the end we cancelled our trip at the earliets penalty deadline because of mounting EU/Italy/Covid uncertainties. We cancelled in time to avoid most penalties. We could not cancel several train tickets and resceduling was a nonstarter. Our claim was thus relatively minor (less than 5% of trip cost) and less than half of the premium paid. It seemed like a fair claim.

Lesson: Read the fine print which, it turns out, eliminated all the threats that I thought were most likely and needed to be insured.
Steven R. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Thank you for your feedback.

    Travelex has provided the following response:

    "Thank you for taking the time to post about your experience.



    We empathize with your situation. It is important to remember that insurance is highly regulated and all claims are determined based on the documentation submitted and the policy details for the policy purchased. Travelex Insurance and Berkshire Hathaway Specialty Insurance Company, the claim administrator, are required to follow the policy. The policy purchased is a Named Peril Policy, which means that any eligible reason for cancellation is listed in the policy. The policy itself does list which Named Perils would be covered (which you can view by clicking “view certificate” on the Insure My Trip website). Unfortunately, uncertainties and fears related to travel are not covered reasons under the policy (and would not be covered events for most policies).

    Please contact us if you have further questions or concerns at [email protected]."
    Oct 05,2021
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