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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Canada rated the Travelex Travel Basic plan
4.58 out of 5
67
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Basic
Will be back to insure our next trip.
Curtis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Having this coverage helped us to feel more at ease while traveling out of the U.S.
Fortunately, we encountered no unforeseen problems, so I have no first hand claims experience, but was glad to have had this coverage.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great value and customer service. Unfortunately, I did have to file a claim. It was handled quickly and efficiently with a positive result. I would definitely recommend and will purchase again.
Ellisa A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Tried to get through to someone when delta was late getting us to our connecting flight and it left without us. No one answered, number one representative and number two were busy. Poor service, would not waste money on this company.
Michael D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn about your experience when reaching out to Travelex. We have shared your feedback with Travelex to review further and to ensure this does not happen again. If you have any questions or concerns, please feel free to contact us by emailing customercare@insuremytrip.com
    May 29,2019
The trip included a
cruise
Travelex Travel Basic
The plan was perfect for our needs. We already purchased the plan again for our trip next May.
Sharon L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
For expensive trips, definitely yes. For lower-cost trips, no.
I recently learned that my credit card has travel insurance benefits.
Florence S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Got sick while on vacation and had to see a doctor and get meds. Travelex re-paid me for all expenses. Excellent job!
Barbara S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
When I purchased the trip protection plan, I spoke with Carol at Insuremytrip. I explained my needs and Carol was very knowledgeable with the many options. Thanks to Carol, I chose the appropriate plan.
Lana L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
They paid the claim within two weeks.
Very professional and easy to file the claim.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Very helpful to talk with your advisor by phone, he helped me select the optimal package for our trip, just a few dollars more than the airline was asking just to cover the flight alone
Stuart S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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