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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Dominica rated the Travelex Travel Basic plan
3.00 out of 5
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Travelex Travel Basic
Usually I buy from a different insurance company & thought this one would be good for close to home travel. I asked questions of the Insure my Trip rep, who was very nice, but I either asked wrong questions or got incorrect answers. For example I had to travel thru San Juan & asked if earthquake interfered with my travel & I couldn't leave or get to my other island would I be covered & Travelex rep said NO only for a natural disaster happening at my home area & also wouldn't cover trip interruption either. There were more negative answers re coverage making this a worthless purchase for me. Luckily I didn't have to use it even though tense moments due to rain & wind whether I could leave SJO to get to my final destination.
Deborah D. would not recommend this plan to a friend or relative.
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Upon receiving your review, we shared your comments with Travelex. Here is their reply:

    Thank you for taking the time to voice your concerns on InsureMyTrip.

    The Travel Basic plan that you purchased is a Named Peril Policy, which means that the policy lists all reasons for coverage, and if the reason is not listed, then coverage does not apply.

    While Natural Disasters at your destination are not covered under Trip Cancellation or Trip Interuption, you would be eligible for the Trip Delay benefit if a Natural Disaster causes a delay in your trip. The Trip Delay benefit would help reimburse for reasonable expenses; such as hotels, food, or transportation while you are delayed.

    We do offer two different plans which have different levels of benefit amounts and reasons to cancel or interrupt a trip. For example, our Travel Select plan offers coverage for Trip Cancellation or Interuption if your destination is made uninhabitable by a natural disaster.

    It is important to read the policy details that are sent with every quote and after the purchase of the plan to understand the policy benefits. We hope that this helps to clarify the benefits and differences between the two travel insurance plans that we offer.

    Kind Regards,
    Jan 31,2020
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