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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Germany rated the Travelex Travel Basic plan
4.62 out of 5
38
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
Fortunately, I didn't encounter any obstacles before or during my trip and did not have to file a claim. Therefore,I can't really comment on the plan's responsiveness to problems, but I'm very happy that I didn't need to find out!
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Very good insurance coverages for healthy travelers to European cities

We had a great trip to Germany and Czech Republic.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We felt we had adequate coverage for our trip and were fortunate that we had nothing go wrong so had no need to make a claim.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great plan! Would definitely use this plan again in the near future.
Sonya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
We take out insurance coverage because of our ages--76 and 82. That's why it is no longer a value but we feel a necessity. I have had several claims on previous vacations and had no difficulties being reimbursed that's why I am confident with the insurance I buy through this site.
Eugene K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I wish every Co. operated like this one, Very approachable, helpful and made the claiming filing easy. From the initial phone call through the the entire process. Thank you.
Diane S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
My positive evaluations to the list of standard questions regarding satisfaction are simply based on the fact that I had no reason to file a claim. I did not encounter any problems with airlines, hotels, or health. This was the third time purchasing insurance for 'peace of mind'. It worked!
Herbert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Even though I think I did everything you recommended, e.g. read the policy, note the restrictions and filing deadlines and particulars, I am not confident that I would know how to satisfy all the requirements if I had to file a claim.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You will be pleased to know that Travelex along with most of our insurance carriers provide claim forms and check lists online. In addition, the claims representatives are there to provide assistance in filing a claim. For an example, here is Travelex's claims information webpage:

    http://www.travelexinsurance.com/SBClaims/

    The insurance providers' contact information is located on the policy documentation sent to you shortly after purchase. In the event that you experience an issue with the claims process, InsureMyTrip will provide Customer Advocates who can assist you at your request. Our customer service representatives are available 7 days a week by calling 800-487-4722.
    Oct 16,2015
The trip included a
cruise
tour
Travelex Travel Basic
It worked just fine. Fortunately did not need it. Thank you.
Roberta S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
It provides peace of mind to know you are covered for emergency situations.
Daniel C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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