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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers who have visited Thailand rated the Travelex Travel Basic plan
4.49 out of 5
11
ratings and reviews
90%
recommended
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Filed claim
Travelex Travel Basic
Was a total waste of money. Was in Asia for a month and the cost to visit a state of the art hospital in Thailand was under $25.00 including the prescription for a UTI, one of my friends had to go so I know. My travel plan cost me $116.00 for 30 days. Best to find out what medical is like in the countries your visiting before springing for travel insurance.
Barbara T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    IMT
    Photo
    Travelex has also replied:

    Thank you for taking the time to post about your concerns on Insure My Trip. The Travelex Basic policy that you purchased has multiple benefits in addition to the medical coverage, such as Trip Interruption, Trip Delay, Baggage, and more. Which you were also eligible for while you were on your trip. While we are happy to hear that everything was taken care of for your trip to the hospital and that your expenses were minimal, there are many times where insured’s experience a covered event that is above and beyond what they can reasonably afford while traveling. Thank you again and we hope you think of Travelex the next time you travel.

    Kind Regards,
    Amber
    Nov 08,2019
The trip included a
tour
Travelex Travel Basic
Didn't have to use which of course was nice. A tad expensive I thought.
Krista C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
thank goodness we didn't have to use it
Marc D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Disaster struck immediately as our first of three connecting flights was cancelled. Had to purchase a last minute replacement with a different airline at full fare. Filed a claim with Travelex that took a little longer than I expected, but 4 months after filing the claim I received a reimbursement check for the cost of the replacement flight. Travel insurance was worth it.
Rajan D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
My partner and I bought the Travel Basic plan never thinking we would need it...but then I was unexpectedly in a bicycle accident that precluded me from travel. With the mounting medical bills I kept my fingers crossed that we could get our money back that we had already sunk into our (already belated) honeymoon without any hassle. And lo & behold, that's exactly what happened! We submitted all documents that we had and within 10 days of them receiving our claim & supporting documents, we had our checks in hand, no further questions asked. I would highly recommend Travelex Travel Basic and will be sure to purchase it again when we finally get to that honeymoon!
Desiree P. would recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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