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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.58 out of 5
1,591
ratings and reviews
98%
recommended
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Filed claim
Travelex Travel Basic
I never use to take out travel insurance until my husband was diagnosed with cancer. Plans can be made but you never know what life brings. On this last trip it ended up one of my children had emergency surgery a month before we were to leave. I was not sure if we would proceed with our plans. Luckily everything was fine and we did go but I was not stressed knowing I had the travel insurance if plans had changed.
Diane M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
I would have liked more medical coverage
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. To receive higher medical coverage you can review Travelex's other policy, Travel Select. This will not only provide higher medical coverage but the limits on baggage loss, baggage delay, trip delay and medical evacuation will be increased as well. In the future, please call us at 800-487-4722 and we can assist you with finding the best plan for your concerns.
    Nov 27,2019
Travelex Travel Basic
I have always purchased travel insurance, however this was the first time I actually had to use it. Travelex provided me the best plan for an affordable price, and covered my claim fully. I would recommend this company without reservation!
Denise M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
This is a reasonably priced plan with good coverage. I will continue to use this plan in the future.
Jerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not file a claim however it was a good feeling knowing we were protected.
Herman S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
Although we did not use any of the features of the insurance, we were assured coverage should there be for an emergency.
Duncan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
travel insurance is boring unless something breaks. fortunately everything went well. Travelex had lower price than comparable plans so coverage was worth it
joseph w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Thankfully did not have to use this coverage.
Marilyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Was a total waste of money. Was in Asia for a month and the cost to visit a state of the art hospital in Thailand was under $25.00 including the prescription for a UTI, one of my friends had to go so I know. My travel plan cost me $116.00 for 30 days. Best to find out what medical is like in the countries your visiting before springing for travel insurance.
Barbara T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    IMT
    Photo
    Travelex has also replied:

    Thank you for taking the time to post about your concerns on Insure My Trip. The Travelex Basic policy that you purchased has multiple benefits in addition to the medical coverage, such as Trip Interruption, Trip Delay, Baggage, and more. Which you were also eligible for while you were on your trip. While we are happy to hear that everything was taken care of for your trip to the hospital and that your expenses were minimal, there are many times where insured’s experience a covered event that is above and beyond what they can reasonably afford while traveling. Thank you again and we hope you think of Travelex the next time you travel.

    Kind Regards,
    Amber
    Nov 08,2019
Travelex Travel Basic
did not have to file a claim ( which is great) but was nice to know that if something was going to happen , I was covered
Marcelina K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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