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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.58 out of 5
1,519
ratings and reviews
98%
recommended
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Cruise
Filed claim
Travelex Travel Basic
I didn't need to use this insurance on my recent trip that went very smoothly, but from past travel experience that DID need help from a policy by Travelex, I was happy to sign up for it. Travelex has convinced me it is worth having.
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Easy process
Noah G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I did not need to use the insurance so I really can’t comment on how the claim process works.
Kristen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Our trip was delayed due to weather, we missed our connection, stayed overnight at a hotel and missed a day of our prepaid travel package. We filed a claim with all required receipts and got full reimbursement. Really glad that we had the insurance!
Marla M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
The day before I was to fly out to Fort Lauderdale to board a cruise ship, we had a big snow storm. I called to find out what I had to do if my flight was grounded and could not make it to my cruise ship on time. The service representative was very helpful and kind. It gave me a great deal of peace of mind to know they were there and ready to help. As it turns out, I did get out on time and had a wonderful cruise.
Kathryn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I had to cancel a trip due to medical reasons. Once I was able to provide all the required documentation via email, the refund was direct deposited to my account within one week. It was a very simple process, very efficient, and excellent response time.
James S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Didn't have to use which of course was nice. A tad expensive I thought.
Krista C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Did not have to use it.
Marguerite M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
We were covered for a cruise with a 2 hour flight from our hometown to/from the cruiseport. We were to fly in the morning of the cruise. The day before we were to leave, our flight was cancelled for the next morning due to predicted uber cold weather. The airline put us on a flight that evening, so we were forced to stay in a hotel near the cruiseport. The insurance covered the cost of the hotel. The thing I'd like to point out is that I'd purchased the insurance for the original date. The insurance company was able to think outside the box and cover our hotel, even though the date wasn't within the original time frame of the trip. Kudos to them! The claim took about a week to process once the company had my documentation. Refund is by check.
Paul B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Great Price for Great Coverage. Always use insuremytrip.com for ANY of your travel plans!!
Anthony G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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