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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.57 out of 5
1,734
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Travelex Travel Basic
It covered my needs at a reasonable cost.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Since I never needed to use this plan, we really can't comment on how effective or useful it was!
Janet M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
great piece of mind
Albert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I didn't have to file a claim, but the detailed list of what was covered, the amount of coverage for the price, and the ease of purchasing the plan made planning our honeymoon much less stressful. My job often forces plan/vacation changes, so I was very nervous that we wouldn't be able to make a vacation we were planning so far in the future, but knowing I was covered helped immensely. I will use this service again.
Kaylynn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
The piece of mind that comes with knowing that things that are out of our control can't totally ruin our trip was great. It's never bad to know that someone has your back.
Eric H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Didn't need to use the plan but the basic coverage was very good. I had an accident a month before leaving and my doctor was uncertain whether I could go -- right up until 6 days before leaving. Knowing that I had coverage to refund my out of pocket expenses removed one layer of discomfort, at least!
Sandra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Did not use the plan, but pleased that I had it in case of any disruptions on travel. I have had recommendations from friends who unfortunately had to file claims and they were very satisfied with your service.
Rose Marie V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Fortunately we didn’t have to use it but buying it was easy
Maurice L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Usually I buy from a different insurance company & thought this one would be good for close to home travel. I asked questions of the Insure my Trip rep, who was very nice, but I either asked wrong questions or got incorrect answers. For example I had to travel thru San Juan & asked if earthquake interfered with my travel & I couldn't leave or get to my other island would I be covered & Travelex rep said NO only for a natural disaster happening at my home area & also wouldn't cover trip interruption either. There were more negative answers re coverage making this a worthless purchase for me. Luckily I didn't have to use it even though tense moments due to rain & wind whether I could leave SJO to get to my final destination.
Deborah D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Upon receiving your review, we shared your comments with Travelex. Here is their reply:

    Thank you for taking the time to voice your concerns on InsureMyTrip.

    The Travel Basic plan that you purchased is a Named Peril Policy, which means that the policy lists all reasons for coverage, and if the reason is not listed, then coverage does not apply.

    While Natural Disasters at your destination are not covered under Trip Cancellation or Trip Interuption, you would be eligible for the Trip Delay benefit if a Natural Disaster causes a delay in your trip. The Trip Delay benefit would help reimburse for reasonable expenses; such as hotels, food, or transportation while you are delayed.

    We do offer two different plans which have different levels of benefit amounts and reasons to cancel or interrupt a trip. For example, our Travel Select plan offers coverage for Trip Cancellation or Interuption if your destination is made uninhabitable by a natural disaster.

    It is important to read the policy details that are sent with every quote and after the purchase of the plan to understand the policy benefits. We hope that this helps to clarify the benefits and differences between the two travel insurance plans that we offer.

    Kind Regards,
    Amber
    Jan 31,2020
The trip included a
cruise
Travelex Travel Basic
I had a trip delay and called for guidance. While my expenses were covered by the airline I was given advice on the next step if they were not covered. No promise of payment was made but did feel supported in the process.
Judith R. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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