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Travel Insurance Reviews Travelex Travel Basic

Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.

To learn more, see the Travelex Travel Basic product page.

Customers rated the Travelex Travel Basic plan
4.56 out of 5
1,440
ratings and reviews
98%
recommended
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Cruise
Filed claim
Travelex Travel Basic
I did not have to use the insurance, but the cost was reasonable and provided the coverage I wanted.
Jeremy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Basic
Fortunately, I did not need to use the insurance.
Dena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Purchased for ease of mind and glad that I did not need to use it. Would buy again!
Taik K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
This is the first time I have had to use my insurance, so I was a little worried if I had the right documents and if the claim would be accepted. My flight was cancelled and rescheduled. I submitted a hotel receipt for the night and it was approved in less than 2 weeks. I am very pleased with the process. Travelex/Berkshire Hathaway had a form to fill out, along with my receipts, and all could be submitted by email. I contacted customer service to begin the claim and spoke with a knowledgeable rep.
Vicki W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Insured every trip we have taken out of country, and a couple in the U.S. travels. Never had to use it, but great peace of mind. Guess I'll have a better review if we ever need to use it. But stuff happens, fortunately not to use. I'll keep using various plans through Insure My Trip company.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
I was very happy with Travelex travel basic plan. Once I submitted my documents, I received a check for the total amount allowed. My phone was lost on an international flight and I immediately called Travelex and my agent, Candace, worked on my case. My claim was approved and I was sent me a check within 3 weeks. Great service! I will use them again.
LINDA L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
It was very easy to select travel insurance coverage for our trip. Reasonable pricing for necessary coverage.
Dinubhai R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Everything was ok, we are glad we didn’t have to use it. We will definitely do it again
Joe H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Didn't have to file a claim, but seemed like a decent policy-
so better safe than sorry & I purchased it
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
The only problem with this insurance is that there is no compensation for a 3+ day delay of one of my bags when I returned home. Luckily, it was on my return home, but I think having not received my bag for this long period of time, with no compensation (even minimal) is wrong. They do not cover travel delay for arrival at the return place which makes sense, but still - having a bag missing that long is a total inconvenience and you would think that travel insurance would at least have some way to address it.
Charles P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your bags were delayed on the return journey. Baggage Delay benefits are designed to cover replacement of personal necessities when baggage is delayed by common carrier during outbound travel or during segments of your onward journey, but does not include coverage for the return trip to home or your final destination ending the trip. This is the industry standard.
    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Feb 07,2019
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