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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,988
ratings and reviews
96%
recommended
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Showing
Cruise
Filed claim
TravelSafe Classic
BUYER BEWARE The whole reason for trip insurance is when something goes wrong. We live in Michigan and fly out of Toronto and the borders are no closed. Travel Safe says that it is not a "quarantine" and is an isolation instead and will not honor their plan. I always buy trip insurance and NEVER use it. This company had high ratings and this should not be something that I should have to fight with them about. I would rethink if you want a company to stand behind their product and customer service. I will submit a claim and will update if they change the ruling.
Aaron A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Unfortunately,  because of the Corona and as we are at risk due to our age, we had to cancel. We were advised that the insurance does not cover it,so obviously, we are not satisfied at all.
Roni B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Basic
I bought a ticket on an airline that cancelled my flight and refunded the cost. However, that meant I was unable to use a second connection on a different airline to get to my final destination. I was told that cost would not be covered by the trip insurance. I was also told that the airline would not cover an earlier return to protect ourselves due to Corona 19. Once again
It is impossible to foresee every eventuality and trip insurance actually covers very little.
Vicki U. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. TravelSafe has offered the following response:

    "Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.

    We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq

    Please reach out to us if you would like to make an inquiry about appealing your claim."
    Apr 30,2020
TravelSafe Basic
So many things can go wrong when you plan a vacation months in advance. Insure my trip provides peace of mind for the major uncertainties. Money well spent.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Customer service was very good. Agent steered me to a plan I was looking for. I always use InsureMyTrip and have been happy with my coverage.
Russell J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
We feel secure when we have this insurance while we travel.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
The TravelSafe Classic plan gives us a peace of mind when we have it in place. We don't leave home without it.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
We missed our flight from LGA to BNA on the return, but SWA cancelled our flight and we were not contacted even though we had asked to take an earlier flight and were in the airport as the flight was leaving. We were later booked on the first flight out the following morning but had to stay in a hotel over night and got home the next day. That part was disappointing.
I did get a reply from SWA and they are going to issue us vouchers for the problems created with the missed flights.
Ronald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Too expensive for something never used.
Elenita B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.
    Jan 24,2020
The trip included a
cruise
tour
TravelSafe Classic
Since I really did not need to use it, I really can't rate your plan. Cost yes it was good. But how do you rate it if you haven't used it.
David A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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