Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.56 out of 5
1,851
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
TravelSafe Classic
Thankfully didn't need it, but hurricane Maria gave us a scare!
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Proof of service, reliability, and support unfortunately come to light only after an incident. Fortunately I did not have to file a claim. Although I see the need for travel/trip insurance I would like to see reviews from people who actually had to file a claim with Travel Safe Classic Plan to see what help and support was provided and how fast before writing a good or bad review.
michael r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We have reviews for the TravelSafe Classic plan on our website and you can filter them by the travelers that had to file a claim. If you have any questions feel free to call us at 800-487-4722, a licensed representative would be happy to assist you.
    Oct 09,2017
The trip included a
tour
TravelSafe Classic
Although we did not need to file a claim, it gave us great peace of mind knowing that we had the coverage we wanted at a good price, just in case of problems.
Mary D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
You should all know the story by now -- I had to cancel for work reasons and you would not cover my airfare costs. You denied my claim and denied my request for partial reimbursement. I would never use you again.
Cathy F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for your feedback on this plan.

    The TravelSafe Classic policy automatically includes the Cancel For Work Reasons rider which provides Trip Cancellation and Trip Interruption coverage in the event your approved time off is revoked from your employer.

    "You, Your Traveling Companion or a Family Member traveling with You is required to work during Your Trip. A written statement by an unrelated company official and/or the human resources department demonstrating revocation of previously approved time off will be required. You, Your Traveling Companion or Family Member cannot be a company owner or partner;"

    Please feel free to contact us at 1-800-487-4722 if you have any further questions or concerns.

    Oct 06,2017
TravelSafe Classic
Was nice to have the coverage for a reasonable price.
david l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
The trip included a
cruise
TravelSafe Basic
Choose this plan when cruising and seems to cover all my concerns
Larry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We did not have to file a claim but it provides good peace of mind in case something does come up unexpectedly.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic Plus
I purchased the Cancel For Any Reason plan. I did have to cancel and promptly filed the claim. I spent many hours providing every single detail and produced a summary document that covered everything. After over 2.5 months of waiting, Trip Mate finally completed the review and have informed me that I will get nothing.... They had managed to find some fine-print in their contract. Nothing at all??? Last time that I use them.
Brian P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear that you are dissatisfied with your claims experience. Previously, one of our Claims Advocates had tried to assist you with your claim. Our advocates will reach out to the insurance companies on your behalf to try and assist with the claims process. Please feel free to contact us at 1-800-487-4722 if you would like assistance with your claim.
    Oct 06,2017
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