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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,886
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Classic Plus
I purchased the Cancel For Any Reason plan. I did have to cancel and promptly filed the claim. I spent many hours providing every single detail and produced a summary document that covered everything. After over 2.5 months of waiting, Trip Mate finally completed the review and have informed me that I will get nothing.... They had managed to find some fine-print in their contract. Nothing at all??? Last time that I use them.
Brian P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear that you are dissatisfied with your claims experience. Previously, one of our Claims Advocates had tried to assist you with your claim. Our advocates will reach out to the insurance companies on your behalf to try and assist with the claims process. Please feel free to contact us at 1-800-487-4722 if you would like assistance with your claim.
    Oct 06,2017
The trip included a
cruise
TravelSafe Classic
It took 2 months to get a check from "Travelsafe", even with a simple and very well documented medical issue on the ship. Initial claim reporting was very awkward, they wanted heavy documentation and lots of forms, and there were no verbal follow ups on the delay. When I initiated calls, the reps were extremely aloof, and had no urgency or concern. This company fooled me once, but I will feel "Safer" NEVER using these bozos again.

Word of advice, spend time looking at reviews where claims were made. That tells you the value of what you are really buying.

Insuremytrip really helped me out. They get a five star rating!
Robert B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for your feedback on this policy. We are sorry to learn you were dissatisfied with your claims experience. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Sep 11,2017
The trip included a
cruise
tour
TravelSafe Classic
Its good to have piece of mind knowing I will be protected should I need to use it.
Brandon N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Felt comfortable knowing that I had a reasonably priced insurance plan for my family when we traveled.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
It's been almost 3 months and all travel mate, the administrator, does is find excuses and tiny technicalities that do not appear to be based in the contractual requirements to not pay the claim. Very unsatisfied. Update - I finally got a check on my claim in August, after the intervention of the travel mate ombudsperson.
Olga A. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the difficulties you experienced during your claim process. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Aug 15,2017
The trip included a
cruise
tour
TravelSafe Classic Plus
Sorry for slow review. We had to cancel this trip due to a family medical issue. We got InsureMyTrip.com involved to assist us in getting the Insurance Company to address our claim after It seemed to stall. You guys were successful in resolving our claim within a short time after you were contacted. Thank you!
Edward J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
While I didn't have to use the plan, I felt assured that if anything came up that it covered that the plan would take care of it. Will consider it again in the future.
Don L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
We had a late trip cancellation due to my wife breaking her left leg. Travel Safe reimbursed us for the trip cancellation costs.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Insurance gives you peace of mind.
The best part about this plan is the fact that we didn't have to use it.
Oronde B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I didn't file a claim but I felt at ease while I was on my trip that I have this kind I'd insurance.
Rizalina P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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