Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
Learn more about TravelSafe Insurance.
TravelSafe
Classic Plus
we did not have to file a claim which was great. but knowing we were covered in case of a problem eased our mind.
james f. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Hard to review because we didn't need to make a claim. Hopefully we never need to do so but from experience, we once were stuck at disney in January when the snow was bad nation wide and could not get out of FL for 3 days. Our trip insurance covered everything and since then, we've never traveled without trip insurance.
Kenneth H. would
recommend this plan to a friend or relative.
TravelSafe
Classic
My expenses were associated with traveling companion's illness while on trip. We both had insurance but with different carriers as we live in different states. When I first called TravelSafe, I was told I would have to submit claim through traveling companion's insurance. It took 3 months and a lot of paperwork to be told I would get nothing from them as I was not insured with them. TravelSafe should have known this and not held me up and caused a lot of inconvenience by requiring this. Other company should have informed me I would not be covered for anything with them instead of having me submit mountains of paperwork over 3 months also. This situation caused my dissatisfaction with both companies. Insuremytrip should have been aware of this also as both insurances were purchased thru them.
susan a. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Zac
Thank you for allowing InsureMyTrip to advocate on your behalf. Once you made us aware that you were experiencing difficulties with the claim, we were able to clear up much of the confusion. Your situation was very atypical, and took longer than usual to resolve. Ultimately, we are pleased that your claim has been approved.Mar 07,2017
The trip included a
tour
TravelSafe
Classic
Easy to sign up. Rep was helpful in explaining plan I was interested in and answering questions.
Did not need it so can't comment about filing a claim
Did not need it so can't comment about filing a claim
Anthony P. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
Excellent coverage for the value. I recently had to file a medical claim - The process was relatively simple and the claim was paid in a few weeks. Easy Peasy. My only complaint is that the "online" claim process is just filling out a form, which you still have to print and snail mail with copies of documentation. But in the bigger scheme of things, it was not that big of a deal.
Michael L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
TravelSafe
Classic Plus
Still have not had to file a claim yet but I will keep purchasing.
Philip M. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Travel insurance seems like a good idea but what good is it when you can't get a call through when you need help? My flight was canceled due to weather. With help from the airline I was able to find a flight to the same destination from a "nearby" airport. However, that would have left my car at an airport far away from my return flight. I wanted to find out if they would cover transportation to get me back home. When I tried to call Travel Safe they were unable to take my call due to the high volume of calls they were receiving. I left a message as requested but never got a call back the next day as promised ...or ever. I ended up getting friends to drive us to and from the airports so we wouldn't have our car stranded. I didn't file a claim because I couldn't get through to a representative in a timely fashion. Travel Safe, there was plenty of warning that weather was going to cause delays and cancellations - you need more staff to handle the phones at these times!
Cynthia P. would not
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
I did not have to file a claim and there were no issues with my trip or the insurance plan.
Because I purchased the TravelSafe plan shortly after first payment for the trip, I was able to get "cancel for any reason" coverage, and that's a reassuring facet of the coverage, even if it does cost slightly more.
Because I purchased the TravelSafe plan shortly after first payment for the trip, I was able to get "cancel for any reason" coverage, and that's a reassuring facet of the coverage, even if it does cost slightly more.
Paul C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
As with any insurance, if you don't use it you have had a great time.
Rudolf K. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Would love to have a vinciergr service to help with arrangements prior and post arrival. These arrangements could be basic phone calls or more complex help.
Leslie S. would
recommend this plan to a friend or relative.
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Carol
Thank you for your comments. Although not all our plans offered "concierge services", there are many plans that did offer assistance with planning your travel.
Your plan, the TravelSafe Classic plan, offered "One Call Concierge Services which included:
• Restaurant, shopping, hotel recommendations/reservations
• Local transport (rental car, limousine, etc.) information and reservations
• Sporting, theatre, night life and event information (sports scores, stock quotes, gift suggestions, etc.), recommendations and ticketing
• Golf course information, referrals, recommendations and tee times
• Tracking and assisting with the return of lost or delayed baggage.
TravelSafe also offered "One Call Business Services" that included:
• emergency correspondence and business communication assistance
• assistance with locating available business services such as: express/
overnight delivery sites, internet cafes, print/copy services
• assistance with or arrangements for telephone and web conferencing
• emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
• real time weather, travel delay and flight status information
• worldwide business directory service for equipment repair or replacement, warranty service, etc.
• emergency travel arrangements.
This information would have been available to you by clicking on "View Certificate" when you compared quote(s). Or, if you preferred, you are always welcome to call customer care at 800-487-4722 for assistance.Feb 08,2017