Travel Insurance Reviews Trawick International
Trawick International is a full service travel insurance provider specializing in travel related coverage for tourists, scholars, businesses, and all other global travelers.
Learn more about Trawick International.
The trip included a
cruise
tour
Trawick International
Safe Travels Voyager
We had to cancel our trip due to a death in the family right before the trip began. The representatives that I spoke with from Nationwide (which does the benefits) were very supportive and made the claim process very manageable. Our claim was processed in a timely manner and we received our refund within a month. We were very pleased with this plan.
David A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Trawick International
Safe Travels Voyager
The insurance was purchased 8 months before the trip. I really appreciated an email from them just before we left with emergency contact numbers.
Yvonne H. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Trawick International
Safe Travels Voyager
An extremely unprofessional organization. When one files a claim using this company's website, no information is provided on said site about the progress of the claim. In fact, you cannot even use the site to find the details of your original claim submission. This then requires customers to email the company directly and responses are 1) slow in the first place and 2) when received, erroneous. For instance, I had to file two separate claims, one about a damaged suitcase and the other about a damaged laptop. When I followed up about the claim regarding my laptop, a lack of response would require me to write again, only to get a reply about the claim regarding my suitcase. This frustrating back and forth finally resulted in the information that the company would not cover the damage to the laptop.
I advise travelers to avoid this company for their poor handling of claims and correspondence.
I advise travelers to avoid this company for their poor handling of claims and correspondence.
Rodney F. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Trawick International
Safe Travels Voyager
The cost of travel insurance goes up with age and time. I am beginning to question the value compared to the risk. In the future I will evaluate what coverage I actually need.
David K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Trawick International
Safe Travels Voyager
Did not need to use our insurance plan but had great comfort knowing it was there if required.
Gary S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Trawick International
Safe Travels Voyager
I didn’t use the insurance, so I have no idea if they would pay in case I needed it.
Alexandra D. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
I had a trip insurance policy that covered both my sister and I . We never needed to activate the policy. Thank God . I have complete confidence that if we needed medical services we would be taken care of completely. I never leave the USA without medical insurance. I have used insuremytrip for over 20 years of travel. It is the greatest.
Joslyn S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Trawick International
Safe Travels Voyager
I realize I pay more because of my age.
Barbara F. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
I did not need to use the coverage on this trip but used it on a previous one and the coverage worked as it was intended.
Kathleen P. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Do not use Trawick at all! My baggage was delayed and I filed all documents on time and to the letter. Initially I was told I would hear back in 10 days. Then I was told I would hear back in another 15 business days. Well, another 15 business days have passed. When I called them again, it was as though I was in the wrong. I tried being as polite as possible and then he told me I would hear back in another 30 business days. Along the way, he kept telling me I would receive a status update in an email. I never once have received any emails or updates. Nothing. When I had emailed them, absolutely zero response numbers of time. They said I could go to a website (cbpconnect) to get a status update. When I went there, nothing. And then when I asked on the phone call about it, it says I'm in the system. When I asked I why I wasn't even receiving any updates, he sighed and basically said wait the month.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
I think it's all a scam to actually not pay out on an actual valid claim. I submitted airline baggage lost claim forms, boarding passes, filled out Trawick forms, everything. Early and on time and thing.
I am very disappointed in Trawick and in Insuremytrip for even giving them such high ratings when they have been so poor in every aspect of their customer service.
Samuel S. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
"Dear Mr. and Mrs. Shin,
Thank you for your review. We are sorry to hear you had a frustrating experience with us and appreciate you bringing this to our attention. Unfortunately, baggage delay coverage is only available for the outbound trip, not the return trip, and if we did not let you know that when you reached out, that is on us. We strive for excellence in customer service and will use your feedback to make us better. We hope you will give Trawick International another chance.
Kindly,
Trawick International Customer Service"