Trawick International is a full service travel insurance provider specializing in travel related coverage for tourists, scholars, businesses, and all other global travelers.
I was dreading having to file a claim. But after my mother was diagnosed with bronchitis and declared unfit to travel, I had no choice. I made two calls at the start of the process to get clarification and information. Both were clear, helpful and efficient. I gathered all the needed paperwork - and I did make sure I had "dotted all the is and crossed all the ts" - and the claim was reviewed and refund issued promptly and without any further needed interaction. While I would have much rather gone on this trip, the claim process was surprisingly smooth. I would recommend this company to others in need of travel insurance.
Susan K. would
recommend this plan to a friend or relative.
This trip insurance really works! We lost one day of our vacation because the aircraft had mechanical problems and we spent the first night of vacation in Charlotte instead of at the all-inclusive resort we had paid for in St. Lucia. I filed my claim to get reimbursed for the lost night for my wife and I and was reimbursed without any issues. It was a pretty straight forward process, I highly recommend this this company.
John B. would
recommend this plan to a friend or relative.
I sent an email asking question about filing a claim 10 days ago. I got an automated message that my email has been received, but have heard nothing back. This is a stressful enough time having to rearrange travel around the death of my father-in-law. However, not knowing when or how to be reimbursed for those purchases......or what I need to be saving to make sure I have adequate documentation has been even more stressful. I should have gotten an email immediately that told me what to expect and how to make sure I am doing everything correctly.
Mendi Y. would not
recommend this plan to a friend or relative.
I did not receive medical care or need reimbursement for any medical costs while in New Zealand. However, I sprained my ankle while there and every contact number provided, international included, was not in service. I have international coverage and no problems with any other contacts except every phone number provided with this plan. I had several questions regarding my coverage while on vacation and unable to reach any customer service to get those questions answered. Very disappointed.
Sophia R. would not
recommend this plan to a friend or relative.
We are so sorry to hear about your sprained ankle while traveling, and how frustrating it must have been for you to not be able to get through for assistance. The phone number labeled “Collect” on the ID card is the number to call when outside of the US, and we do not see that there were any issues with the number, but will keep looking into it to make sure this doesn’t happen in the future.