Travel Insurance Reviews WorldTrips Atlas Journey Economy
Atlas Journey Economy, underwritten by U.S. Specialty Insurance Company (USSIC), is a comprehensive travel insurance plan for budget-conscious U.S. residents traveling domestically and abroad.
To learn more, see the WorldTrips Atlas Journey Economy product page.
The trip included a
tour
WorldTrips
Atlas Journey Economy
Trip delay due to Covid. Didn't take taxis to pharmacy twice or to the train station, switched hotels, ate for 3 days on $15, took train instead of flying, all to save $'s...but they wouldn't pay for a $10 taxi ride because I didn't have a receipt (it was late at night, I'd been traveling all day and I forgot). Two good lessons: 1) don't worry about saving them $'s; and, 2) get receipts for EVERYTHING!
Lee T. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas Journey Economy
Claims take forever to be answered and there is a lot of back and forth before you are approved and paid out.
Tam L. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
WorldTrips
Atlas Journey Economy
we ended up needing to cancel our trip and we were not able to get refunded due to our reason. It was disappointing to pay for travel insurance coverage and not get covered
Emily B. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
WorldTrips
Atlas Journey Economy
Buying is easy. Filling a claim SUPER HARD. For starters the service for claims is subcontracted out located in New York and will not accommodate any West Coast hours. They're happy to sell you a policy on the west coast but not happy to answer any questions or get information during normal business hours. Further obtaining the appropriate forms and documentation is made extraordinarily difficult if not impossible with zero customer service. While the policy on its face appears to cover all risks pray you never have to use it. Front end is good, back end is tragically bad.
Thad W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas Journey Economy
Great peace of mind.
Michael-Ray P. would
recommend this plan to a friend or relative.
WorldTrips
Atlas Journey Economy
I purchased this plan because of the positive ratings for a trip were taking to the UK and France. 6 days into our trip, while in England, I came down with COVID. I self-tested for the virus and was very sick and unable to complete the second leg of the trip and ended up staying in bed for 6 days in a London hotel. I was unable to use a pre-purchased train ticket and lost a one night stay deposit for our hotel in Paris. World Trips would not cover the expenses because I didn't see a doctor or go to a hospital even though I provided proof of the ticket and hotel purchases and non-use. To add insult to injury, I received one apology after another for the length of time they took to process the claim (almost 3 months). My advice is 1. Select another provider and 2. If you do get sick make sure you have proof from a medical provider.
Scott F. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Economy
Any questions to WorldTrips customer service received slow responses via email.
Peter R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Economy
It took three months from the time we filed our claim to receiving our checks. At one point, more information was requested, and we also had to sign a form indicating that we would not use the value of the tickets that was included as part of our trip cost. All this took quite a bit of time to assemble and supply the information requested. The result was that we received the full amount of our claim: 0ver $8,000 plus interest.
We would have liked the process to move more quickly, but the end result was positive. This was a covid-related claim.
We would have liked the process to move more quickly, but the end result was positive. This was a covid-related claim.
Jerry J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
WorldTrips
Atlas Journey Economy
Didn’t have to use the plan so don’t know how it would have worked in the real world if something had happened. Glad I didn’t have to use it!
Stan G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Economy
Luckily we did not use the insurance, but it was peace of mind having it in the COVID environment we live in.
valerie c. would
recommend this plan to a friend or relative.