Travel Insurance Reviews WorldTrips Atlas Journey Preferred
Atlas Journey Preferred, underwritten by U.S. Specialty Insurance Company (USSIC), is a comprehensive travel insurance plan for U.S. residents traveling domestically and abroad.
To learn more, see the WorldTrips Atlas Journey Preferred product page.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
It was worth getting insurance for the piece of mind it gave us traveling in a foreign country. One person in our group had her flight cancelled the morning she was to leave. Her insurance will pay for the additional night lodging and other expenses incurred as a result of the cancellation.
Paul E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
I purchased travel insurance through InsureMyTrip (policy was with WorldTrips - Atlas Journey). I highly recommend this policy as you will see in my review below, as we had a medical emergency and successfully filed a claim.
While traveling in Italy in late May of this year (2024), with my wife and two small children (under age 3), my wife fell and fractured her pelvis. We promptly went to a regional Sicilian hospital for diagnosis and treatment, where she was recommended 30 days bed rest with no movement off of her back.
I immediately called the number on the policy, which directed me through On Call International, the "Travel Risk Management & Emergency Assistance Solutions" coordinator contracted by World Trips.
Long story short:
It took ~48 hours for On Call International to:
- obtain medical records,
- review internally and meet with medical team,
- approve emergency medical evacuation with the insurer (World Trips),
- coordinate Air Ambulance (Reva Air),
- coordinate admittance to hospital near our home,
- and fully schedule the return itinerary
About a total of 4 days after initially contacting World Trips, we were on a plane home.
It's worth noting that we had $1,000,000 in "Medical Evacuation & Repatriation" coverage on this policy. If I had to guess, the air ambulance alone was 1/4 of that.
Additionally, they approved all of our trip interruption claims (approx $3,000 of non-refundable hotels, plane tickets, etc.)
The emergency management contractors I worked with in coordinating our repatriation (OnCallInternational, and the air ambulance company Reva Air) were excellent providers and advocated for us. I spent many hours on the phone coordinating everything, and they were always available. The repatriation was complicated by my wife's condition, and the fact that we had an 8 month old baby and 3 year old toddler, were located 3 hours from the airport, and numerous other factors.
World Trips honored the policy and provided us with all of the coverage described in the policy documents. Additionally, they quickly processed our trip interruption claims (that took 4-6 weeks to fully process)
Always buy travel insurance! It's cheap! Let me know if you have any questions.
While traveling in Italy in late May of this year (2024), with my wife and two small children (under age 3), my wife fell and fractured her pelvis. We promptly went to a regional Sicilian hospital for diagnosis and treatment, where she was recommended 30 days bed rest with no movement off of her back.
I immediately called the number on the policy, which directed me through On Call International, the "Travel Risk Management & Emergency Assistance Solutions" coordinator contracted by World Trips.
Long story short:
It took ~48 hours for On Call International to:
- obtain medical records,
- review internally and meet with medical team,
- approve emergency medical evacuation with the insurer (World Trips),
- coordinate Air Ambulance (Reva Air),
- coordinate admittance to hospital near our home,
- and fully schedule the return itinerary
About a total of 4 days after initially contacting World Trips, we were on a plane home.
It's worth noting that we had $1,000,000 in "Medical Evacuation & Repatriation" coverage on this policy. If I had to guess, the air ambulance alone was 1/4 of that.
Additionally, they approved all of our trip interruption claims (approx $3,000 of non-refundable hotels, plane tickets, etc.)
The emergency management contractors I worked with in coordinating our repatriation (OnCallInternational, and the air ambulance company Reva Air) were excellent providers and advocated for us. I spent many hours on the phone coordinating everything, and they were always available. The repatriation was complicated by my wife's condition, and the fact that we had an 8 month old baby and 3 year old toddler, were located 3 hours from the airport, and numerous other factors.
World Trips honored the policy and provided us with all of the coverage described in the policy documents. Additionally, they quickly processed our trip interruption claims (that took 4-6 weeks to fully process)
Always buy travel insurance! It's cheap! Let me know if you have any questions.
Brady N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas Journey Preferred
Purchased buy did not need it. It was a comfort to have in place if an emergency had occurred.
Gerilyn J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
The only thing I didn't like about the plan was that I was forced to pay $400 more than I should have because I had to purchase "cancel for any reason" because I suffer from mental illness. Atlas covers for mental health l if "If I were hospitalized for 48 hours" and even at that would only get 75% back. . I recently had a depressive episode for which I received 48 ECT outpatient treatments at McClean Hospital. My psychiatrist at McLean Hospital told me that if I had a bout that necessitated canceling my trip, he would indeed submit a letter saying it was medically necessary I cancel as my illness is due to sudden chemical imbalances that happen. I was granted Social Security disability when I had to reluctantly retire from my 30 year teaching career at age 52, so this is no fake illness. In fact, I would venture to say it is illegal that I wouldn't me granted a 100% refund if I just purchased the regular insurance. In the case of my Bermuda cruise, the quote differential was from about $298 to about $698... Please tell me that when I plan my next cruise, I can get plain Medical Insurance! I am planning another cruise for Feb.
Joan T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
It's hard to say whether one chose the correct plan or was satisfied with the coverage unless one has to use it.
Thomas W. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
My trip was cancelled for medical reasons and was fully reimbursed.
Robert C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
I was very pleased with the plan and customer service. My phone calls were promptly answered with good explanations for my questions. I was also really pleased that I received my check so quickly after filing my claim!
Stacey M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
By far the best travel insurance that I purchased all these years. Filing a claim was so easy. I filed a claim for Trip Interruption and submitted all the required documents. In less than a week, claim was completed. Received the check in the mail the following week. Amazing! Highly recommended!!!
Rainella Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas Journey Preferred
We did have a claim, but was very satisfied knowing that our policy was in place if needed.
Donald M. would
recommend this plan to a friend or relative.
The trip included a
cruise
WorldTrips
Atlas Journey Preferred
Another trip with complete peace of mind. I didn't file a claim this time, but when I have needed it, I'm glad they were there to help.
Mary N. would
recommend this plan to a friend or relative.