WorldTrips Atlas Journey Preferred

It was worth getting insurance for the piece of mind it gave us traveling in a foreign country. One person in our group had her flight cancelled the morning she was to leave. Her insurance will pay for the additional night lodging and other expenses incurred as a result of the cancellation.

I purchased travel insurance through InsureMyTrip (policy was with WorldTrips - Atlas Journey). I highly recommend this policy as you will see in my review below, as we had a medical emergency and successfully filed a claim. While traveling in Italy in late May of this year (2024), with my wife and two small children (under age 3), my wife fell and fractured her pelvis. We promptly went to a regional Sicilian hospital for diagnosis and treatment, where she was recommended 30 days bed rest with no movement off of her back. I immediately called the number on the policy, which directed me through On Call International, the "Travel Risk Management & Emergency Assistance Solutions" coordinator contracted by World Trips. Long story short: It took ~48 hours for On Call International to: - obtain medical records, - review internally and meet with medical team, - approve emergency medical evacuation with the insurer (World Trips), - coordinate Air Ambulance (Reva Air), - coordinate admittance to hospital near our home, - and fully schedule the return itinerary About a total of 4 days after initially contacting World Trips, we were on a plane home. It's worth noting that we had $1,000,000 in "Medical Evacuation & Repatriation" coverage on this policy. If I had to guess, the air ambulance alone was 1/4 of that. Additionally, they approved all of our trip interruption claims (approx $3,000 of non-refundable hotels, plane tickets, etc.) The emergency management contractors I worked with in coordinating our repatriation (OnCallInternational, and the air ambulance company Reva Air) were excellent providers and advocated for us. I spent many hours on the phone coordinating everything, and they were always available. The repatriation was complicated by my wife's condition, and the fact that we had an 8 month old baby and 3 year old toddler, were located 3 hours from the airport, and numerous other factors. World Trips honored the policy and provided us with all of the coverage described in the policy documents. Additionally, they quickly processed our trip interruption claims (that took 4-6 weeks to fully process) Always buy travel insurance! It's cheap! Let me know if you have any questions.

Purchased buy did not need it. It was a comfort to have in place if an emergency had occurred.