Expert Support When You Need It Most
With IMT Assist, you get direct access to licensed insurance experts who walk you through your claim from start to finish.
InsureMyTrip’s 3 Most Important Things to Know about IMT Assist
1
Step-By-Step Claims Guidance
IMT Assist gives you a clear, personalized roadmap for filing a claim. You’ll see exactly which steps to take, the forms to use, and what information to include, so you always know what to do next.
2
Help Preparing Your Documents
Our licensed travel insurance experts review your situation and explain which documents your insurer needs. We show you what counts as proof, how to organize your paperwork, and what to double-check before you submit – helping you avoid delays.
3
Support Working with Your Provider
Every insurer handles claims differently. IMT Assist walks you through where to file your claim, how long the process typically takes, and when to follow up. We’ll help you feel confident at each stage of the process.
IMT Assist Details
IMT Assist is InsureMyTrip’s personalized support team, giving you clarity, confidence, and one-on-one help throughout the claims process. When you buy a travel insurance plan through us, you get access to IMT Assist at no extra cost. Whether you’re just getting started or checking on a claim, our goal is to make the claims process feel simple and manageable.
What IMT Assist Does for You
Clear Guidance
We’ll tell you which documents you need, share tips, and explain the best way to submit everything.
Personalized Support
With IMT Assist, you get 1-on-1 support from people who know how travel insurance claims really work, and how to make the process easier for you. We break down your next steps in clear, simple terms and keep you updated throughout.
Confidence Through Every Step
If anything feels confusing or off-track, IMT Assist helps you understand what’s happening and what comes next – so you always know where your claim stands.
Help After a Denial
If your claim gets denied and you’re not sure why, IMT Assist breaks down the reason and what you can do next.
Why Travelers Trust IMT Assist
Stress Less During Stressful Moments
Travel delays, cancellations, and emergencies are tough enough, you shouldn’t have to stress about claims too.
Save Time and Avoid Mistakes
We give you clear guidance from the start so you can file your claim confidently and move through the process without unnecessary delays.
A Partner in the Process
You don’t have to navigate insurance on your own. With IMT Assist, you get an experienced guide who’s focused on your needs from beginning to end.
Frequently Asked Questions
