John Hancock

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

We offer the following plans from John Hancock:

  • Bronze (an economical choice with comprehensive coverage at lower limits)
  • Silver (good for those traveling with children under age 17 and those interested in a Pre-Existing Conditions Waiver)
  • Gold (offers the greatest level of coverage and allows you to customize the plan with limits for Medical and Flight Accident)

Covering most of the typical reasons for Trip Cancellation and Trip Interruption, these plans can help you to protect your financial investment, as well as reimburse you for unforeseen mishaps that may occur during your trip.

Get a quote to review and compare John Hancock plans, and find the one that is right for you.


  • Budget Friendly
  • Trip cancellation and interruption coverage
  • 60 day pre-existing condition lookback period
More benefits...

Average rating:

from 84 customers


  • Kids 17 and under are free with a covered parent
  • higher limits of coverage than the Bronze plan
  • Pre-existing conditions are covered (if eligible)
More benefits...

Average rating:

from 49 customers


  • Highest limits of coverage
  • Optional upgrades
  • Missed connection and itinerary change coverage
  • Coverage for pre-existing conditions (if eligible)
More benefits...

Average rating:

from 58 customers


Latest Reviews

John Hancock
Although I did not have to file a claim, having the insurance gave me peace of mind because the plan was very good.
Massako Kadekaro K.
John Hancock
Unfortunately it was necessary for us to file a claim due to an injury. The company representative I spoke with was very polite and helpful. The company processed the claim quickly and returned a check in a timely manner. We are very pleased and would highly recommend this company.
Byron V.
John Hancock
Traveled to the Philippines. I did not use the policy, purchased for peace of mind.
thomas b.
John Hancock
Great coverage. Prompt service, easy claim process. Very smooth claims process after flight delay of 28 hours.
Wei Jiun Y.
John Hancock
We didn't need to file a claim. However, the coverage gave us a piece of mind to let us concentrate on the good things about our trip.
Robert P.
See all reviews

John HancockClaims and assistance


(877) 617-2832


(855) 531-2815 from USA and Canada
(905) 667-1903 Elsewhere Operator Assisted call collect

Mailing Address

Old Republic Insurance Company
Claims Department
4600 Witmer Industrial Estates, Suite 6
Niagara Falls, NY 14305

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Customer Ratings

Our customers rate John Hancock plans

based on 191 reviews.

Customers who filed claims rate John Hancock plans

based on 12 reviews.

98% of customers would recommend John Hancock to a friend or relative.

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