Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
5,503
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
This is an extremely economical way to provide essential coverage and peace of mind when traveling. Very convenient, quick and easy to purchase. Didn't have to use - but good to know it was there if we needed it. Would definitely purchase again for future travel.
Lawrence P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Silver
Had the coverage I needed, especially the medical pre-exsting conditions waiver.
Stephen K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Thankfully we didn't need it but it was comforting to know we were covered if needed...
Dorothy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Did not have to use, but glad I had it.
Jean A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
We have purchased AIG Travel Guard MedEvac Plan many times over the past. Fortunately, we did not have to use it on this trip. However, we have had to use it in the past. Twice, a family member had a serious medical problem and we used the services to help. The help we received while on the trip was efficient. The claims process, when we returned, was easy to understand and fair. We would definitely recommend AIG for travel insurance.
Art W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Insurance is a complicated topic. It would be helpful if explanation of benefits was complete but simplified. For example, what pre-existing medical conditions are not covered in the policy selected.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for the suggestion. However, AIG Travel Guard does
    offer you a detailed definition of the waiver in the quote. Just click on View Certificate at the top of the quote or the Preexisting Period of 180 days, which was in blue print, within the quote for the complete Preexisting Condition Exclusion.

    Here is the definition of Preexisting Medical Conditions on your AIG Gold plan:

    "(o) PRE-EXISTING MEDICAL CONDITION EXCLUSION: The
    Company will not pay for any loss or expense incurred as the result of an Injury, Sickness or other condition of an Insured, Traveling Companion, Business Partner or Family Member which, within the 180 day period immediately preceding and including the Insured’s coverage effective date: (a) first manifested itself, worsened, became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; (b) for which care or treatment was given or recommended by a Physician; (c) required taking prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the required prescription drugs or medicines."

    Please always remember that we are available weekdays from 9:00 AM to 9:00 PM ET and weekends from 7:00 AM to midnight ET if you wish to call us for assistance in purchasing a policy.
    Apr 28,2018
The trip included a
cruise
AIG Travel Travel Guard Basic
Our trip to southeast Asia was planned to celebrate our 40th wedding anniversary. Just weeks before we were scheduled to depart, my wife developed a bacterial infection in her left knee which required surgery. We have purchased travel insurance for years, primarily because my mother is 92 years old. We never thought we would have to cancel a trip because something happened to us. We filed our claim with all the required documentation, and in less than three weeks the claim was paid. We are now looking forward to rebooking the same trip next year. If anyone is skeptical about the need for travel insurance, our experience should erase any doubt. We invested hundreds for protection and saved ourselves tens of thousands of dollars.
Dwight L. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Worked for me and didn’t cost a fortune.
Jeanette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
I didn't need to use it. My wife was happy I had it.
Gene F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Silver
I would never arrange a trip without including AIG. We have always used them but have never had to file a claim until now due to my partner's emergency surgery, just a few weeks before our three-week international trip. AIG came through for us and provided a refund for our full claim. We've planned a shorter trip for this August when he's recuperated and already purchased our AIG insurance for it, and plan to take our cancelled trip at the same time next April, same places, same AIG. I can sincerely highly recommend AIG!!
Norman P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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