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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,512
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
Good plan
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I was denied my claim because the Travel agency, Sinorama, went bankrupt and this wasn't covered.
Annette C. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to hear about the disruption to your trip. We hope that fellow customers find your review and our reply educational.

    The AIG Travel Guard Basic plan does not cover claims related to Bankruptcy or Financial Default. It is a listed exclusion on this policy. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 09,2019
AIG Travel Travel Guard MedEvac Plan
Nice to tailor the plan to cover ONLY what I wanted: medical transport, and airline luggage. Didn't have to use either, but also didn't have to pay for additional coverages that I didn't want or use, such as airline tickets.
Marijane P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I am glad we did not have ton use the insurance but I felt good knowing we were covered. I will definitely will purchase again for our next cruise.
Yvette D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Purchased insurance for a Hawaii cruise. Price was reasonable, more than some, less than others. Decent coverage, all things considered. The returning flight was cancelled (reason unknown), but airline would not offer any assistance for lodging and food to board the same flight next day. Booked a hotel and filed a claim upon returning home. Process was quirky (created claim, by EACH person and submitted receipts). No notice other than a claim filed email. Progress checks only said that..."In Progress". Then suddenly one month later, a second email saying the claim would be paid (less luggage storage fees). Check arrived today, Christmas Eve. Merry Christmas!
Tyrone V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Easy to purchase and good coverage... also quick to respond to my questions.... just wish these plans weren’t so expensive.
Marianne E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Plan paid medical expenses quickly and have done so in past years as needed. I never travel without this insurance.
William B. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I booked our trip 8 months in advance and there were days when l wondered if we would actually be able to do it. Having the insurance really took the pressure off. We did make the whole trip and had a wonderful time.
Shelley S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Cruise, Tour & Travel
Having the peace of mind is wonderful. Coverage is much better than what the cruise lines offer.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
so easy, so professional, great service
herbert m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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