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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,798
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
When traveling abroad, it is essential to have insurance for medical expenses or medical evacuation, which are not covered by Medicare and most health insurance. On a trip to Turkey, a woman in our group had appendicitis. She did not have travel insurance. She had only Medicare and a secondary health insurance plan, neither of which covered any expenses outside the U.S. She could not afford to pay for an air ambulance to have surgery back in the U.S. So she had surgery in Istanbul. Her adult daughter stayed with her, and paid out of pocket hotel room and restaurant meals while her mother was in the hospital. They had to pay up front for her medical care and hospitalization. Presumably they had to pay a high airfare home when she was well enough to travel. I always buy travel insurance. My credit card (co-branded with an airline's frequent flyer program) covers trip cancellation and interruption when I charge flights, hotels, cruises, etc. to that card (even if it's a different airline). However, that credit card does not cover medical treatments, hospitalization, or evacuation to the U.S. in case of illness or accident. This AIG Travel Guard MedEvac Plan is very reasonably priced and covers that gap including expenses for a traveling companion. Thankfully my companion and I have not needed medical treatment while traveling, but having this coverage gives us peace of mind.
Charles C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
It is good to know that my travel insurance is backed by a reliable company.
Concepcion A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
Your plan was more reasonable than the one offered by the cruise line with better coverage. I will use you again for our upcoming cruise.
Lynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
This gave me the peace of mind to know that if some unfortunate incident happened while on our trip I would have your company watching out for my best interests.
Brett M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Never having a need to make a claim I can’t tell whether the insurance is of any value but knowing it was available was reassuring.
Joseph L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thankfully I didn’t have to use it.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
my granddaughter got food poisoning at an all inclusive. i was reimbursed for medical expenses, but our trip was interrupted for 3 days while we had to stay in our room due to her illness. She was unable to eat. This policy would not consider this a trip interruption because we left on the day we were scheduled to. But we lost 3 days of an all inclusive vacation.
lori d. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for advising us on the status of your claim.

    Although we are pleased you received reimbursement of your medical expense, we can certainly understand your frustration to hear that your Trip Interruption claim was denied. However, your Trip interruption claim was fairly denied because it did not meet the terms of your Travel Guard Gold plan which on page 7 of your certificate states:

    Trip Interruption Benefits: The Company will reimburse the
    Insured up to the Maximum Limit shown in the Schedule or
    Declarations Page for Trips that are interrupted due to the Unforeseen events shown above for:
    (a) Unused portion of nonrefundable, prepaid insured Trip Cost, and
    (b) additional transportation expenses incurred by the Insured, either
    (1) to the Return Destination; or
    (2) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
    (c) additional transportation expenses incurred by the Insured to reach the original Trip Destination if the Insured is delayed and leaves after the Departure Date..."

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents should you have any other questions. Please call us at 800-487-4722 as we would be happy to assist you.
    Apr 30,2019
The trip included a
tour
AIG Travel Travel Guard Basic
Thankfully we didn't have to use the plan!
Gary G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Flight Guard
An easy and inexpensive way to get piece of mind while traveling
Shannon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
The only issue is that the plan did not appear to offer adventure sports coverage
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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