Call us

Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,435
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
I didn't have to use it, but I felt very secure that I had it in case I did need it.
Cheri C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
I was fortunate not to file a claim, but my travel friend did file. I was very impressed with the speed of service and the fact that someone from the travel agency (Valencia Travel) through which we booked our trip was present during the entire process. They followed up the next day and a doctor that spoke English was at our hotel with 30 minutes of calling for services. I could not have been more pleased with what I witnessed in terms of service. I would recommend Travel Guard for my next trip.
Jennie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
Luckily we did not have to file a claim but we felt peace of mind knowing we had insurance to cover what was important to us at a reasonable cost.
Kathryn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
I was encouraged to file a claim per my telephone discussing with an AIG rep. The claim was denied since my policy did not cover such a problem. Why did the first rep not tell me that?? I had to go through all the procedure in filing when it could have been avoided from the beginning.
Warren K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    AIG Travel Guard always encourages policy holders to file a claim so everything can be thoroughly reviewed by a licensed adjustor. Please call AIG if you would like to further discuss specifics on this claim with a member of the Claims team.
    Oct 17,2018
The trip included a
cruise
AIG Travel Travel Guard Gold
Great to have the peace of mind !!
Scot K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
The major problem with this insurance is lack of primary medical travel insurance. The secondary medical insurance is inadequate. Other parts of insurance are adequate but fairly expensive. Next time I will try to found travel insurance with better medical coverage.
Iwona B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    AIG Travel Guard Gold does offer Primary Medical Coverage in your state "...when the insurance plan is purchased within 15 days of Initial Trip Payment...Accident Sickness Medical Expense (Primary)".

    AIG Travel Guard also offered you a Medical Expense and Emergency Evacuation Upgrade which was available for an additional premium of 36.00 USD:
    Accident Sickness Medical Expense: Additional 25,000 USD
    Emergency Evacuation:
    Additional 500,000 USD
    Hospital of Choice Included
    If hospitalized for more than 7 days:
    Bedside Visit Included

    The InsureMyTrip website does provide all coverage details for you to review prior to purchasing the policy.
    In addition, AIG Travel Guard also offered you a Refund Period:

    "FIFTEEN DAY LOOK:
    You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your insurance; or (b) your Scheduled Departure Date. If you do this, the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    Please call us at (800) 487-04722 if you have any further questions.
    Oct 04,2018
The trip included a
tour
AIG Travel Travel Guard Silver
First time we haven't had to make a claim in ages. But good to know you were there if we needed you
Joanne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Purchasing this plan gave me the peace of mind I needed while traveling.
Jill H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Luckily I did not have to use it but it is good to know it is there.
Our travel companions had to cancel right before the trip
I know they had a lot of paper work to fill out
ROBERT L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
I feel that trip insurance in necessary. I don’t like it. I think it costs too much, BUT I have fortunately not had to make a claim. Having it gives me peace of mind.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your reply and can confirm that pricing is a common complaint among travelers. AIG Travel Guard bases their Comprehensive plan premiums based on trip cost, age of traveler, length of trip and state of Residency.

    In the future, we suggest that you call us for assistance when quoting or selecting a policy so we provide you with the most competitively priced premiums.
    Sep 28,2018
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.72)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.55)
  4. John Hancock Insurance Agency, Inc.
    (4.49)
  5. Crum & Forster - Travel Insured International
    (4.47)