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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers rated the AIG Travel Travel Guard Basic plan
4.53 out of 5
1,923
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Basic
I did not go on the trip. I have never cancelled a trip before but had emergency surgery about a month before and had to cancel. Once I was out of the hospital and began the claim filing process I found the website very easy to use. There were some items I was not clear on regarding prior doctors visits to be listed (it said "all" for 6 months, I was wondering if eye appointments and such were needed). I called customer service and had my questions answered simply and professionally. Once the release from the surgeon was submitted the claim was settled very quickly at the full non-refundable amount of the trip. I was very happy and impressed with AIG. I would recommend them and their product to anyone.
Gisela R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
My claim was unfairly denied. I am not going to waste any more time and energy with this company. I will never use them again.
Catherine S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Although most Comprehensive plans include Trip Cancellation coverage, your trip must be canceled for a covered reason as listed in your policy. Each claim is reviewed by an adjuster and adjudicated based on policy wording. AIG Travel Guard will have a member of the Claims team follow up with you to explain and discuss the reason for denial.

    We hope that you will continue to insure with AIG Travel Guard and InsureMyTrip but suggest that you call us prior to selecting a policy for assistance in comparing plans."
    Sep 28,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Never had a problem with AIG
Christopher D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We did not have to use the coverage but it was comforting to know we had it just in case. That is the best kind of vacation....
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Well I am pleased that the trip was uneventful and I did not to have to use this. Thank you so much for the coverage
alice c. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We didn't need it thankfully but it was worth the price for the piece of mind just in case. Reasonable price for that piece of mind.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Fortunately, we have not had to file a claim on our previous 3 trips. The cost of this coverage seems to be so high, but was more reasonable than some. We will continue to purchase coverage, but wish there were lesser expensive options.
Robert B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Fortunately, I did not have to file a claim but I have purchased this travel insurance before, and it is always the best price for the best coverage. I will recommend to others and definitely purchase for my next trip.
Lois C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I felt secure having the insurance while I traveled. Thank God I did not need it.
Kaaren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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