Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,387
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Gold
Insurance is a complicated topic. It would be helpful if explanation of benefits was complete but simplified. For example, what pre-existing medical conditions are not covered in the policy selected.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for the suggestion. However, AIG Travel Guard does
    offer you a detailed definition of the waiver in the quote. Just click on View Certificate at the top of the quote or the Preexisting Period of 180 days, which was in blue print, within the quote for the complete Preexisting Condition Exclusion.

    Here is the definition of Preexisting Medical Conditions on your AIG Gold plan:

    "(o) PRE-EXISTING MEDICAL CONDITION EXCLUSION: The
    Company will not pay for any loss or expense incurred as the result of an Injury, Sickness or other condition of an Insured, Traveling Companion, Business Partner or Family Member which, within the 180 day period immediately preceding and including the Insured’s coverage effective date: (a) first manifested itself, worsened, became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; (b) for which care or treatment was given or recommended by a Physician; (c) required taking prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the required prescription drugs or medicines."

    Please always remember that we are available weekdays from 9:00 AM to 9:00 PM ET and weekends from 7:00 AM to midnight ET if you wish to call us for assistance in purchasing a policy.
    Apr 28,2018
AIG Travel Travel Guard Gold
It's a very comprehensive plan at a great value. We had to have an entire trip refunded, and there were no problems with the process. Unfortunately, my agent was audited, and the process took longer than I would've liked to receive my refund check. Perhaps some communication during the time that he was audited would have been helpful. All in all, the check was received within a month of filing the claim.
Deborah G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Good plan for reasonable cost. Happily, we never needed to ask for help.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Gold
Since I did not need to file a claim for a loss I cannot comment on any claim process. I am thankful this was the case and trust that should I have needed to file a claim I would have had financial recourse for any loss. I feel better when traveling to have some type of travel insurance in force. I have purchased coverage from AIG previously and feel they are a reputable company.
Donald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
I had to file 2 claims for this trip: Medical (cruise ship doctor and medicine) and trip delay caused by a cancelled flight due to bad weather. The airline had no flights that would make my cruise ship so I had to fly out of a different airport and airline. The new tickets were almost twice the price. This was the first time I have had to file a claim so I didn't know what to expect. They covered all my extra expenses for the trip delay and all the medical expenses. I filed online and it was resolved within a few days. Very pleased.
Donald M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
A simple claim that it was handled quickly and easily
Joanne L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Of course, until one needs to file a claim, one can't know how effective the coverage is for the unanticipated event. Thankfully we didn't need to file a claim, and it was re-assuring to know that we had coverage had it been needed.
Debra K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
Great, gives you a peace of mind. Know that if anything happen, you are there.
Martil C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
WE thought the plan was reasonable & the coverage was good. Thank Goodness we didn't have to use it.
Michael G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
AIG was a pleasure to work with and processed my claim very quickly!
sharon m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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