The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.
To learn more, see the AIG Travel Travel Guard Gold product page.
Although we are pleased you received reimbursement of your medical expense, we can certainly understand your frustration to hear that your Trip Interruption claim was denied. However, your Trip interruption claim was fairly denied because it did not meet the terms of your Travel Guard Gold plan which on page 7 of your certificate states:
Trip Interruption Benefits: The Company will reimburse the
Insured up to the Maximum Limit shown in the Schedule or
Declarations Page for Trips that are interrupted due to the Unforeseen events shown above for:
(a) Unused portion of nonrefundable, prepaid insured Trip Cost, and
(b) additional transportation expenses incurred by the Insured, either
(1) to the Return Destination; or
(2) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
(c) additional transportation expenses incurred by the Insured to reach the original Trip Destination if the Insured is delayed and leaves after the Departure Date..."
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents should you have any other questions. Please call us at 800-487-4722 as we would be happy to assist you.