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Travel Insurance Reviews AIG Travel Travel Guard Platinum

The Travel Guard Platinum plan offers the highest coverage limits of the comprehensive trip cost protection plans offered by AIG Travel. Coverages include Trip Cancellation and Interruption, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death & Dismemberment. This plan includes 24/7 Assistance services.

To learn more, see the AIG Travel Travel Guard Platinum product page.

Customers rated the AIG Travel Travel Guard Platinum plan
4.54 out of 5
145
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Platinum
Plan was cancelled with the trip for an outrageous fee.
John H. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting this review and providing us with additional information regarding your telephone call to AIG.

    You purchased this policy on November 11, 2017. AIG Travel Guard denied your premium refund because your policy cancellation request was received outside your 15 day review period:

    "FIFTEEN DAY LOOK: You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your
    insurance; or (b) your Scheduled Departure Date. If you do this,
    the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    In the future, you can contact us at InsureMyTrip prior to your original departure date so we can help you transfer the policy to a new trip.
    Apr 25,2018
AIG Travel Travel Guard Platinum
We've used Insure My Trip several times to insure our travel. We've never needed to file a claim, however, on our most recent trip, we needed to make a change in the travel dates, fairly late in the process, and we were able to do so without any additional premium or charges.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I skied in Breil Cervinia, It. A friend of mine had brain hematoma (either from an accident or from taking baby aspirin) and was transported to a hospital nearby.What I would like is an evacuation plan that transports one to a higher quality hospital and then to a hospital in the US. Where do I get such a plan?
James G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Your AIG Travel Guard Platinum plan does offer you a "Medical Coverage Upgrade" which was available to you for the additional premium of 29 USD.

    "Medical Coverage Upgrade:
    Accident Sickness Medical Expense...Additional 50,000 USD

    Emergency Evacuation Hospital of Choice...Included

    If hospitalized for more than 7 days:
    Bedside Visit ...Included
    Return of Children...Included
    Bedside Traveling Companion-
    Daily Benefit...200 USD"

    A similar benefit is also offered under the AIG Travel Guard Gold plan for an additional premium.

    If you wish to discuss purchasing this plan with the medical upgrade for a future trip, we invite you to call Customer Care at (800) 487-4722. We are available weekdays from 7:00 AM to midnight ET and 9:00 AM to 9:0 PM ET.
    Feb 13,2018
AIG Travel Travel Guard Platinum
Very expensive for the trip, but has broad coverage.
Our culture is so steeped in preparing for any contingency, many of us are either prudent or fear- mongered into making such purchases. Haven’t decided into which
group I belong.
Karen C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans on 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.

    Please feel free to give us a call when you plan your next trip. We have licensed representatives available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Dec 08,2017
AIG Travel Travel Guard Platinum
This was the the third time we have purchased travel insurance through Insuremytrip and while we have never had to file a claim, it always gave us peace of mind if it was needed. Wouldn't travel overseas without it.
Roderick W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
My husband got a promotion at work and as a result he could not take the vacation time as planned. We did get a refund for the majority of the trip from the airline. And AIG was very quick to process our claim for the balance. We're very satisfied.
Paul K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Platinum
Very easy to navigate choices of plans. Will use again.
Diana F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Platinum
It was a very comfortable feeling knowing that we had a reputable insurance plan to cover my wife and me in the event a medical emergency occurred while we were in Germany.
Gordon J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
I like the feeling of having an insurance company protecting me from an eventuality. I'll keep on buying from AIG.
Carlos N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Platinum
It is always good to have the insurance coverage when traveling. I plan on doing more traveling abroad in the near future and will use tour company again. Acquiring the insurance on your web site was very user friendly and I will definitely recommend it to others.
Tommy E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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