Travel Insurance Reviews Allianz Global Assistance Classic

The Allianz Classic plan is a step up from the Basic plan in that it has higher limits of coverage and a more robust list of covered reasons for trip cancellation and trip interruption. With features like comprehensive trip cancellation and primary emergency medical coverage, 24-hour travel assistance, and optional benefits to tailor the plan to your travel needs, the Allianz Classic plan is a good plan for people or families going on vacation. Plus, kids 17 and under are covered for free when traveling with a parent or grandparent.

To learn more, see the Allianz Classic product page.

Customers rated the Allianz Global Assistance Classic plan
4.54 out of 5
997
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Allianz Global Assistance Classic
Great Customer service, before and after. No hassle claim. Gave my receipts explained the problem. Check was in my hands within 2 weeks. I'm getting ready for another cruise and buying it for my family as well.
Dwayne c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Allianz Global Assistance Classic
I filed a legitimate claim that was immediately denied although I was not informed. When I found out, getting to a supervisor was next to impossible. I finally received a denial letter based upon pre-existing condition and went on the Internet to discover on the BBB that this was the usual MO. I was told to appeal I would have to complete all new paperwork. I gave them 15 days to pay my claim or see me in Superior Court. I was shocked when I received full payment. Unless a person has the ability and legal knowledge to be prepared to fight for that to which you are entitled, I would suggest another carrier.
Gary M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for your comments which are always appreciated.

    We are very sorry to hear that you had difficulty with the handling of your claim, but we are pleased to hear that Allianz has agreed to pay your claim. Your check is on the way.

    In the future, please remember that you do have access to Customer Care Advocates in the event that you need to dispute a claim.

    Feb 03,2017
The trip included a
tour
Allianz Global Assistance Classic
IT was very easy to obtain. Gives you peace having it. And not having to use it
Charles F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Allianz Global Assistance Classic
We filed a claim and we received our deposit back immediately. Very happy with this insurance. We have used it in the past.
Barry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Allianz Global Assistance Classic
Gave me some security. Did not have to use it - thankfully. Great trip :)
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
We never had need to use the plan -- but that's the "insurance".
Mary W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I didn't file a claim but I liked how relatively inexpensive it was and worth the peace of mind.
Alan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Allianz Global Assistance Classic
Thankfully, did not need to file a claim and our trip went well, but I thought the coverage seemed like it covered a lot for the price. I would definitely get coverage again through this website.
Patricia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Allianz Global Assistance Classic
I was not able to make the trip due to a hospitalization and treatment. Allianz Global denied the claim determining the cause, and eating disorder, was neurosis driven, and not a medical condition despite serious health risks related to heart condition, vital nutrients and other medical factors. An eating disorder is a disease and the policy and interpretation of the policy resulted in a denial of the claim, even though a medical doctor stated not fit to travel and such information was provided to Allianz Global, our appeal was denied, they absolutely suck, their marketing and promotion is totally bogus, they will find a way to deny a claim.
Jordan L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were prevented from traveling. A Brand Care Specialist from Allianz Global Assistance has issued the following reply:

    "I apologize for the inconvenience. Our policies have comprehensive coverage, however they do not cover everything. Sadly, we do not cover mental health illnesses and eating disorders are classified under mental health.

    I sincerely apologize for the inconvenience this has caused. If you have any questions, feel free to email me back.

    Thank you,

    Brittany.Ryan@allianzassistance.com"
    Dec 22,2016
The trip included a
cruise
Allianz Global Assistance Classic
When I purchased the plan, I accidently put in the wrong dates(off by 2 weeks). I called and the rep was very helpful and reassuring. Thanks!
Rory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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