Travel Insurance Reviews April

APRIL Travel Protection, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. APRIL clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about APRIL Travel Protection.

Customers rated April Travel Protection
4.56 out of 5
1,245
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
April Travel Protection Choice
The process to submit a claim was easy, however, the process for them to review the documentation was lengthy and exceeded their SLAs. I had to perform multiple follow ups before they competed their review. However, once complete, they had no follow up questions with my claim documentarion and promptly sent a check.
Ellen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
April Travel Protection Choice
Unfortunately I became ill so could not go on my planned trip. I contacted April, they emailed me the necessary forms which were easy to understand and complete. I mailed them and received payment very promptly. The agent assigned to my case was very helpful and efficient.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
The trip went well and I did not need to file a claim. I am not a fan of travel insurance but this policy covered what I needed and at an affordable price. Since I did not file a claim, not sure how it would have been handled.
Rhonda A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
April Travel Protection Choice
We filed a claim with April because of an injury that made us cut our trip short. While it took about ten weeks for the claim to be processed, in the end, April covered all of our losses without our having to appeal. While the turnaround time on the claim was longer than we were made to expect, we were quite satisfied with how our claim was handled and would certainly turn to them again for travel insurance needs.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
I didn't need to file a claim under this plan; it's hard to say what my experience would have been had I needed to.
Jessie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
Excellent coverage, fortunately we did not need to file a claim.
TIMM P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
Processing was convenient, and it relieved worry about the expense. Price was very competitive. Will definitely consider using again.
Charles G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
you always hope you never need it but it helps make the days leading up to your vacation knowing that should something prohibit you from making it, that you are covered.
thanks for the "non-stress".
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
April Travel Protection Choice
It took almost 4 months for them to pay our medical claim, however they did pay it in full. Their follow up was not good during the claim process and I had to keep going back to check on progress. All in all, I guess I would recommend them.
Randy W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
April Travel Protection Choice
When you purchase travel insurance and never need to use it, that’s great. Therefore the insurance was excellent. My concern is how good the insurance would have been if it was actually needed. Therefore rating insurance without ever filing a claim is very subjective.
Aviva G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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