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Travel Insurance Reviews Arch RoamRight Essential

As the most economical plan offered by Arch RoamRight, the Essential plan offers basic comprehensive travel insurance coverage. This plan includes trip interruption and cancellation insurance, medical benefits, medical evacuation coverage, lost or delayed baggage coverage, and a 24/7 assistance hotline to help you file claims, provide travel info, and more.

To learn more, see the Arch RoamRight Essential product page.

Customers rated the Arch RoamRight Essential plan
4.60 out of 5
1,170
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Arch RoamRight Essential
I was very pleased with this company and their assistance when I called with questions.
Quincy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
I filed a claim 2 days after my return. I attempted to prove my expense by submitting the cruise line disembarkation bill. After wait a week, I called RoamRight and they demanded a credit card statement. However, the bottom of the cruise line bill stated it was being paid by my credit card. They said that was not proof. Anyone who has ever been on a cruise knows you don't get off without a credit card covering your expenses. So I had to wait for my credit card billing info before processing.
WILLIAM D. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate the business you have done with InsureMyTrip over the past several years, and are pleased to learn that your claim was paid.

    We want our customers to be aware of our Customer Advocate Program. If you experience a delay in receiving claim status updates, confusion over necessary supporting documentation, or need help in filing an appeal for a denied claim, please contact InsureMyTrip and ask for a customer advocate. Our phone number is 800-487-4722, or, if you would prefer, our email address is [email protected]. If you choose to email, please be sure to include your order number and claims number. Our customer advocates will then contact the insurance provider on your behalf to help resolve your claim.
    Mar 05,2015
The trip included a
cruise
tour
Arch RoamRight Essential
I gave two fellow travelers a recommendation to use your company. I previously recommended it to four travelers who now also regularly use your company. Same coverage, but less than half the cost of the insurance the cruise line offers.
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Seemed expensive, but for our ages it was comfortable knowing we were well taken care of.
Rosilee S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, comprehensive travel insurance policies will cost between 4%-10% of the total pre-paid, non-refundable trip cost. Typically, travel insurance providers use the following factors in order to calculate the premium: the cost of the trip, the ages of the travelers, and the length of the trip.
    Feb 09,2015
Arch RoamRight Essential
I did not use the insurance.
Ruth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
Price for this insurance was much less than the insurance offered by the cruise line, and my travel agent.
Denetra S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
It was annoying to keep having to call and send confirming emails when I made my final payment. It would be nice to just pay for all of the coverage at the beginning, since I knew how much my total cost would be for airfare and lodging.
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are displeased with the policy adjustment protocol. In the future, if you have an accurate price point of the total pre-paid and non-refundable trip cost, you can insure the entire cost up front, and pay the entire premium up front. Please be mindful that you would be reimbursed only for the trip cost that was non refundable at the time of cancellation. Here are several reasons why we advise customers to purchase insurance for the current trip cost, and add the costs of any subsequent arrangements as you make them: If an insured over estimates the trip cost or never incurs the trip cost, they will have purchased too much coverage, and will have over paid on premium. Outside of the 10-14 day review period there are no refunds. On the other hand, if the insured under insures, they risk invalidating the pre-existing conditions waiver. If you have any questions or concerns, please call us at 800-487-4722.
    Jan 10,2015
Arch RoamRight Essential
The price was in line with other companies, which all seem high and are all significantly higher than they were a few years ago. It was easy to sign up and the reminders pre-trip were a plus.
Ellen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. In order to calculate premium, insurance providers use the following information: the cost of the trip, the ages of the travelers, and the length of travel. In general, comprehensive polices will cost 4%-10% of your total pre-paid, nonrefundable trip cost.
    Jan 06,2015
Arch RoamRight Essential
Price was reasonable for insuring against kids getting sick before a ski trip. Peace of mind well worth the low premium I paid for it a few months ago.
Glenn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Essential
I did not need to use my trip insurance but I was glad I had it, just in case.
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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