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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers rated the AXA Assistance USA Silver plan
4.53 out of 5
1,011
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
It's hard to recommend a plan you luckily didn't need to use. The devil is in the details of claims, and since I didn't need to file a claim, I can only attest that I chose this one after reviewing three or four plans, and it was easy to purchase.
Shirley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review and we are glad you didn't encounter any issues during your travel. We appreciate your business and look forward to AXA Assistance USA providing protection for all your future travel needs.
    Oct 02,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
As we continue to age, the premium costs are escalating at an unappreciated rate. What was a very good value at 5% of the insured amount is nomlonger a good value at 7.5%.
DAVID B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Silver
Best value for the coverage needed. I use this company when I leave the country.
Saleta M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thanks for the review and counting on AXA Assistance USA. We are here to assist you both with insurance and emergency assistance if trouble arises, or you just have questions. We look forward to providing you assistance in all your future travel endeavors.
    Oct 02,2016
The trip included a
cruise
AXA Assistance USA Silver
Easy to reach if you have questions.
Jacqueline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Glad you found us accessible. Please think of AXA Assistance USA for all your future travel needs.
    Oct 02,2016
The trip included a
tour
AXA Assistance USA Silver
Glad we did not have to use the insurance but it was good to know it was there if we had needed it.
Thank you
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We are glad you didn't encounter any issues on your trip but experience peace of mind knowing you were covered. At AXA Assistance USA we appreciate the opportunity to provide you with coverage and look forward to supporting you in all your future travel needs.
    Oct 02,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
After receiving the required documentation, AXA promptly sent us a check for the amount of our trip.
Nancy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review. AXA Assistance USA looks forward to providing insurance for all your future travel needs!
    Oct 02,2016
The trip included a
tour
AXA Assistance USA Silver
It's difficult to review and rate this type of insurance. One can only determine its value if one files a claim. However, peace of mind in having the insurance (should the worst happen) is probably worth the cost of the policy.
Kristine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Peace of mind can help you focus on making the most of your travel experience. Thanks for making AXA Assistance USA a part of it and we look forward to being your insurance provider for all your future travel needs.
    Oct 02,2016
The trip included a
tour
AXA Assistance USA Silver
We have recommended your plan to friends. Would like to see a discount for repeat users. Thank you.
Henrietta O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thanks for your kind review and referral to AXA Assistance USA! Please thinks of us for all your future travel endeavors!
    Oct 02,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Fortunately my trip was free of calamities, illness, cancelled flights and so on. I felt reassured that I did have my "document" in hand jut in case I needed it and I'll soon be ready to sign up for another adventure with AXA backup!
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Sep 21,2016
The trip included a
tour
AXA Assistance USA Silver
Great trip!
Adrienne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Iceland sounds like an amazing destination. Thanks for making AXA Assistance USA a part of it and look to us for any future travel needs!
    Oct 02,2016
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