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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers rated the AXA Assistance USA Silver plan
4.53 out of 5
1,011
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Silver
The real test would have been if I had to use the insurance. It's hard to tell what one thinks when all goes well and the insurance doesn't kick in.
Eleanor T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 18,2016
The trip included a
cruise
AXA Assistance USA Silver
it was a confort
to know that i had protection
Henrietta E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with comfort to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 18,2016
The trip included a
tour
AXA Assistance USA Silver
Though I didn't have to use the insurance on this trip, I will buy it from here on out. One of the men on our trip slipped and fell, causing a huge bump to rise on his head. Hospitalized for a couple of days, and he had to remain in the country till the doctors released him. Last I heard he had been detained for a week, as they didn't want him to fly till they were certain he wasn't concussed. Just a little thing like that can be quite an expense.
Marsha T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you and wish your travel mate a speedy recovery! Please think of AXA Assistance USA for any future travels as we hope to continue to provide you with a worry-free experience.
    Feb 18,2016
The trip included a
tour
AXA Assistance USA Silver
Everything was fine. I would recommend the AXA plan to anyone and would use it in the future.
Gail S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing you with AXA Assistance USA travel insurance for all of your future endeavors!
    Feb 18,2016
The trip included a
cruise
AXA Assistance USA Silver
I was happy to have coverage; I have no idea if it would have worked for me me, since I didn't have to use it.
Penny B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
The trip included a
cruise
AXA Assistance USA Silver
I am very confident when we travel that we have insurance and whatever happens, we are in good hands.
Norberto A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 10,2016
The trip included a
tour
AXA Assistance USA Silver
We were very satisfied with the insurance plan we purchased with AXA. Had a fabulous trip to Morocco and glad to say we didn't have to file a claim. We always get our travel insurance through InsureMyTrip.
Jesse R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Trip was cancelled by the cruise operator. I was refunded everything but $300 of the airfare (ticket cost less credit for a future flight). AXA took care of the $300 quickly and with no hassle.
Thomas S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Too expensive compared to what others on the same trip paid.
Wiliam P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments on pricing. Your policy premium was determined by the age of the travelers, prepaid and non-refundable cost of trip, length of trip and (on some plans) destination. You actually selected the second least expensive Comprehensive plan that was offered on our website. Your policy cost was approximately 10% of your total policy cost which is actually in range for your age group.

    In the future, you may wish to call us at 800-487-4722 to assist you in selecting a plan with the most competitive pricing.
    Jan 28,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Jan 29,2016
AXA Assistance USA Silver
Luckily, I can't comment on the most important part of the plan: its use. The purchasing procedure, however, was a snap!
Joseph H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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